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Our site isn't translated however click here for a translated introduction Fees

Find out more about fees when booking through


This information was collected from Fee's page and is correct as of 27/02/2014 at 11:46. The content below is exactly as you would find it on Fee’s page and relates to the offering only.

Booking your ticket:

The following fees apply when you buy train tickets using

You can book up to 10 journeys in one transaction on our website – the booking fee would only be applied once.

Mobile App: if you are using an Android phone or an iPhone then a tiered fee structure applies:

  • For sales up to £25 a booking fee of £0.25 will apply
  • For sales from £25.01 to £50.00 a booking fee of £0.50 will apply
  • For sales from £50.01 up to £100.00 a booking fee of £1.00 will apply
  • For sales from £100.01 and up a booking fee of £1.50 will apply

Mobile App: if you are using any other mobile device a booking fee of £1 applies to each transaction

Website & mobile website: a booking fee of £1.50 applies to each transaction.

Getting your ticket:

Most delivery and ticket collection options are free.

If you choose Next Day Delivery or International Delivery a fee of £7.50 will apply.

Paying for your ticket:

There is no card charge for paying with a UK Debit Card.

Credit Cards / PayPal / International cards:

Website bookings and bookings made on our Android or iPhone apps are subject to a fee of 2.0% of the transaction value.

Any other Mobile Apps or bookings on our Mobile website are subject to a set fee of £1.50.

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