By continuing to use redspottedhanky.com you are agreeing to the website Terms and Conditions, the Privacy Policy, and the Use of Cookies. We use cookies to collect and process anonymous information about your visit to our website. We will use this information to improve the contents of our site or to collate statistics about it, or to otherwise improve and personalise our services to you.

Close
Our site isn't translated however click here for a translated introduction

Loyalty

Please check here for some of our frequently asked questions about our loyalty scheme.

I can’t access my Loyalty account who do I contact?

Call Web Support on 0800 377 7748 (free phone).

Or email redspottedhanky@atos.net and provide screen shots of any errors that have occurred whilst logging into your account. These errors can then be rectified either by the contact centre staff , alternatively they will be escalated the Technical Support.

How do I enter the redspottedhanky.com loyalty scheme?

There is no need to opt in to the loyalty scheme, as soon as you make a purchase we automatically create your loyalty account so you can start earning points straight away.

How do I earn loyalty points?

Loyalty points are earned on all rail ticket purchases, plus the delivery fees you may pay.

How do I redeem loyalty points?

Click on the loyalty link from the home page or a link from my account pages, you will be asked to sign in and then follow the instructions on the screen to redeem your points or look at your account

What can I use my Loyalty points for?

You can redeem your loyalty points against the purchase of rail tickets only at the moment, we hope to expand this out to our partners and key retail outlets soon and we will let you know as we enhance our loyalty programme.

Do my loyalty points expire?

Yes, they expire at the end of each calendar year.

  • Trains
  • Hotels
  • Cars

Journey

Quick Search

Our new Quick Search feature is the easiest way to find the very cheapest day to travel for selected journeys.

more options

Outward Journey

:

Return Journey

:

Passengers


Railcards must be carried on the journey with your tickets. more info 

Show me

Train Timetables

Outward Journey

:

Return Journey

:

Your Stay

Adults & Children

Room 1

Add another room

Car hire location

Pick up date and time

:

Drop off date and time

:

Drivers age

Top train ticket offers

Birmingham New Street to Manchester

Save up to 83% on advanced bookings

Loyalty points 6 £6.20

Birmingham New Street to Edinburgh

Save up to 85% on advanced bookings

Loyalty points 16 £16.00

Just for you...

Download our Smartphone app