Please check here for some of our frequently asked questions about our Price Promise.
What is the Price Promise?
The redspottedhanky.com price promise is there to give you the peace of mind that we have searched all the available fares and are offering you the best fares for your journey. If you find the same journey and ticket cheaper for that train and date, then we will refund the difference in loyalty points to your account.
How do I make a claim?
Please go to our Price Promise Claim page and follow the instructions. We will then review your claim and let you know the outcome.
What if I don’t want loyalty Points but a refund?
Unfortunately under our terms and conditions we only offer the price promise refund in loyalty points.
How is the 80% saving calculated?
The 80% saving is calculated against the standard walk up fares compared to the best advance deal you could get if you bought through our website. The 80% is one of the highest discounts that could be achieved through our website.
PSSST…
Find everything you need to know about getting the best deal on your train tickets with redspottedhanky.com.
- Save 50% on average
- No credit/debit card fees
- Price promise
- Price promise
- Loyalty points
Top train ticket offers
Birmingham New Street to Manchester
Save up to 83% on advanced bookings
Loyalty points 6 £6.50
Birmingham New Street to Edinburgh
Save up to 86% on advanced bookings
Loyalty points 15 £15.00
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We at redspottedhanky aim to give you the best customer service possible, however if you are not happy with how we have dealt with your business,
you can contact the European Commission Online Dispute Resolution Platform here.
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