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Please check here for some of our frequently asked questions about E-vouchers

How do I use my e-vouchers?

E-vouchers appear on the payment page for redspottedhanky, you will need to check the box to use the e-voucher (s). The system deducts the full amount from each e-voucher where possible. If the ticket cost is below the e-voucher.

Where can I see my e-vouchers

E-vouchers appear in the My Account area and on the payment page.

What happens if I don’t use all my e-voucher?

The balance of your e-voucher will remain until expiry.

Do I always have to use all my e-voucher?

If the ticket price is below the value of the e-voucher then the balance will be retained on the e-voucher. If the ticket price is greater than the e-voucher(s) then all the e-voucher balance will be used.

Is my e-ticket refundable?

No, E-tickets are not refundable to prevent fraudulent use and travel.

Can I use my e-vouchers to pay for a booking fee?

Yes, your e-voucher can be applied to the entire cost of your booking including any fees.

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