Loyalty

At redspottedhanky.com, we want to reward you for buying your train tickets with us and give you something back!

How you earn

As soon as you buy your train ticket we automatically create a loyalty account for you and enter you in to our loyalty scheme so you start earning points and rewards straight away with every purchase.

  • We will credit your account with a one loyalty point for every £1 you spend
  • One point is worth 1 penny for redemption
  • Points are credited in to your account within 24 hours of your confirmed purchase
  • Log in to your account to see your points balance

How you redeem

When you want to redeem:

  • Log in to your account using your website username and password
  • Choose the amount of points you want to use against a future rail purchase or to donate to the Railway Children
  • These points will be placed into an e-voucher in to your account
  • The e-voucher then appears in the My Account section and on the payment page when you make your next purchase
  • Please allow 24 hours for points to be available for redemption
  • If you have any problems please contact us or view our step by step guide

At the moment we only give points for train purchases and only allow redemption against train tickets or for our nominated charity the Railway Children , we hope as our site grows and develops we will extend this to other purchases and to our partners.

How to redeem your loyalty points

Open Hanky Clock Tower

You've done the hardwork, earning your points, now here's a simple video guide to tell you how to claim your reward.

Loyalty Account Login

Coin Purse

As soon as you start booking your train travel with redspottedhanky.com, you'll start collecting loyalty points! Log in to your account to see how many loyalty points you've collected as well as redeeming your points against your next purchase.

Loyalty Terms & Conditions

Loyalty

Our Loyalty Scheme is all about helping you get more out of your travels. When you register on redspottedhanky.com, you will be automatically registered on the scheme and a loyalty scheme account will be opened for you. You will be awarded 1 point for each complete £1 that you spend in a single transaction and these points can be redeemed for future rail ticket purchases that you make through the site.