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Latest Travel News

It’s always worth checking your route before you travel on any mode of transport. Things can change in a moment, especially in severe weather, and the unforeseen delays are usually the trickiest to clear due to the simple fact they can’t be planned for. But with our up-to-the-minute bulletin board below, you can at least plan around them.

Service Disruptions

Last update: 15/07/2020 03:01

Southeastern - Coronavirus travel advice and new timetable from Monday 6 July
Incident created20/03/2020 07:23
Last updated14/07/2020 19:54
Route affected
Train operator affected Southeastern
Description

Southeastern is currently operating a reduced timetable to ensure that vital train services can keep running throughout the prolonged coronavirus outbreak.

From Monday 6 July, a new timetable has been introduced. Train times have changed and there are more frequent services on many routes. A map of the service and the timetables are available below. You can check your journey in online journey planners or create your own personalised timetable. 

Please note online Journey Planners will be updated as follows -

Weekday Services: Changes for the following week will be available from journey planners 7 days in advance.

Weekend Services: Changes for the weekend will be shown from the Thursday morning.

As the government has said, social distancing means there will be space for as few as 1 in 10 of the usual number of passengers on the railway. The safety of the public and our employees remains our top priority.

To Travel Safely this Summer, please try to travel off-peak, wear a face covering and maintain social distancing. 

Please buy your ticket online by signing up for The Key before travelling or use contactless and leave plenty of time for your journey.

Timetables

Timetables are available in Online Journey Planners now with full details up to and including Friday 17 July, and a map of the planned service frequency for each line, is available here. 

This timetable change has increased the number of services to approximately 80% of our normal timetable across our network as follows: 

  • Hayes line from 2 to 4 trains per hour
  • Bromley North line from 2 to 3 trains per hour
  • Tonbridge to Tunbridge Wells from 3 to 4 trains per hour
  • Tunbridge Wells to Hastings from 1 to 2 trains per hour
  • Charlton to Dartford via Woolwich from 2 to 4 trains per hour
  • Ashford to Dover from 1 to 2 trains per hour
  • Ashford to Canterbury West from 1 to 3 trains per hour
  • Faversham to Ramsgate from 1 to 2 trains per hour
  • Reintroduction of a limited service between Blackfriars and Elephant & Castle
  • Reintroduction of a limited service between Crofton Park and Bellingham
  • Reintroduction of a limited high speed service between Maidstone West / Snodland / Strood and London St Pancras International

 

For updates on particularly busy stations, please click here.

Ticket Offices

Following some temporary closures and reduced working hours, all Southeastern ticket offices have resumed their normal opening hours.

Assisted travel

Our Assisted Travel service remains available to passengers as usual. You can find out more and book assistance here.

Face coverings

Following the recent government announcement, face coverings must be worn when travelling by public transport.

For more information please follow this link. 

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Transport for Wales - Timetable information and social distancing advice
Incident created20/03/2020 19:38
Last updated14/07/2020 10:35
Route affected
Train operator affected Transport for Wales
Description

Transport for Wales, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, it is recommended that you wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

Key workers carrying official NHS photo identity cards travel free on Transport for Wales services until 24 July.

How is this affecting the train service?

A reduced service is operating on all routes. The revised timetable can be found here.

 

What advice and information is available on crowding and social distancing?

The capacity of todays services, can be found here

Pontypridd station - There is a one way system operating at Pontypridd station. Please make sure you walk in the designated areas.

Trains will not call at the below stations until further notice due to social distancing issues:

  • Llanaber - Closest alternative station is Barmouth, which is 2.5 miles away
  • Llanbedr - Closest alternative station is Pensarn, which is 1 mile away
  • Llandanwg - Closest alternative station is Pensarn, which is 1 mile away.
  • Tygwyn. - Closest alternative station is Talsarnau, which is 1.5 miles away.
  • Abererch - Closest alternative station is Penychain, which is 2.5 miles away.
  • Gilfach Fargoed - Closest alternative station is Bargoed
  • Conwy - Closest alternative station is Llandudno Junction
  • Llanfairpwll - Closest alternative station is Bangor
  • Valley - Closest alternative station is Holyhead
  • Hopton Heath - Closest alternative station is Bucknell
  • Sugar Loaf - Closest alternative station is Llanwrtyd Wells

 

In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Unfortunately due to the short platform length at the above stations, this is not possible

Where can I find more information?

The latest travel advice from Transport for Wales can be found here.

More information, including a Q&A and refund details, can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 24 July using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 25 July onwards, please check back nearer the time.

Twitter:
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TransPennine Express - Revised timetable and social distancing advice
Incident created19/03/2020 16:22
Last updated14/07/2020 05:17
Route affected
Train operator affected TransPennine Express
Description

TransPennine Express, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the Transpennine Express train service? 

Due to the current situation regarding the COVID 19 pandemic, amended timetables are in operation across all TransPennine Express routes. The revised timetable and further details can be found here.

You can check your journey on TransPennine Express services up to and including Sunday 13 September using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Monday 14 September onwards, please check back nearer the time.

What advice and information is available on crowding and social distancing?

To comply with social distancing rules, TransPennine Express have introduced green and red labels on their trains to indicate where you can and cannot sit. Although seat reservations are currently unavailable (even with the still-available Advance tickets), you can achieve social distancing by finding a seat with a green label on it.

But please note it will not be possible to socially distance at all points throughout a journey so please keep your distance wherever possible

Where can I find more information?

More information, including a Q&A and refund details can be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

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Travel advice for London Overground, TfL Rail and London Underground
Incident created19/03/2020 16:32
Last updated14/07/2020 05:16
Route affected
Train operator affected London Overground; London Underground; TfL Rail
Description

In line with government advice, Transport for London are asking people to avoid public transport if at all possible to help minimise the spread of coronavirus, maintain social distancing and free up the railway for those who need it most and have no alternative way to travel.  

If you can, please walk or cycle. You can find existing and newly created walking and cycling routes around London here.  

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How will this affect my journey?

London Overground:

No service is operating between Surrey Quays and New Cross.

A reduced service is operating on all other routes.

TfL Rail:

There is a 15 minute service operating between London Paddington and Heathrow Airport / Reading. The normal timetable is operating between London Liverpool Street and Shenfield.

Heathrow Airport have confirmed that Terminal 4 is closed and TfL Rail services are running to Terminal 2 / 3 and 5 only.

DLR, London Underground and London Trams:

There is a reduced service operating on DLR, London Underground and London Trams. The Waterloo & City Line is closed.

Some stations are closed, have reduced opening times or are entrance or exit only. This is to ensure TfL staff keep the most used stations and services running to support critical workers. You can check the status of your local station here here.

What are the peak times to avoid travel?

If you must use public transport, please travel outside of the busy times. Current busiest times are between 05:45 and 08.15 and between 16:00 and 17:30. Certain stations, stops and interchanges are particularly busy at this time. You can find the most up to date list of these here.

You are also encouraged to avoid using these stations and lines:

  • Central line between South Woodford / Redbridge and Stratford
  • Central line between Marble Arch and Tottenham Court Road
  • Jubilee line between Stratford and Westminster
  • District line between Dagenham Heathway and Aldgate East
  • Victoria line
  • London Overground between Stratford and Willesden Junction
  • DLR between Woolwich Arsenal and Canning Town

 

Where can I find more information?

More details and travel advice can be found on the TfL Website.

More information, including FAQs and refund advice can be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:

If you are travelling with London Overground, you can check your journey up to and including Friday 31 July using the National Rail Enquiries Journey Planner. 

If you are travelling with TfL Rail, you can check your journey up to and including Friday 24 July using the National Rail Enquiries Journey Planner.

You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

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ScotRail - Timetable information and social distancing advice
Incident created20/03/2020 08:51
Last updated13/07/2020 17:54
Route affected
Train operator affected ScotRail
Description

ScotRail, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

The Scottish Government has made it clear that public transport should be used by those making necessary journeys only, so staff and passengers can maintain a physical distance from each other in stations and on trains. Please don't travel if your journey isn't a necessary one.

If it is necessary for you to travel by National Rail in Scotland, you must wear a face covering on trains and in stations (unless you are exempt), try to travel off-peak, maintain physical distancing, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

ScotRail are continuing to operate a revised timetable, with a focus on providing a service in areas of the country where people need it most. Please check your service 24 hours before your travel, as changes may apply.

What advice and information is available on crowding and social distancing?

Major stations have floor markings and other signs to outline a safe distance, while some station facilities such as waiting rooms are closed. In order to maintain a physical distance from others, please expect an increase in the time it takes to buy a ticket at a station and to board your train.

Although Ticket Offices and some ticket machines will still accept cash, you are encouraged to use card or contactless payment whenever possible.

Where can I find more information?

The latest travel advice from ScotRail can be found here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Sunday 2 August using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 3 August onwards, please check back nearer the time.

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Amended service on the Heart of Wales Line until Tuesday 4 August
Incident created05/07/2020 11:05
Last updated13/07/2020 06:37
Route affectedView Map
Train operator affected Transport for Wales
Description

Structural damage to the bridge between Llangennech and Pontarddulais means it is unsafe for trains to pass over the bridge.

Trains will operate between Llanwrtyd and Shrewsbury only.

We expect the line to reopen on Tuesday 4 August.

Replacement bus information:

Road transport will depart Swansea at 10:01 and 14:25, respectively, serving all stations to Llanwrtyd. Buses will connect with trains, which depart Llanwrtyd for Shrewsbury at 13:19 and 17:29, respectively.

Road transport will connect out of terminating southbound train services at Llanwrtyd. Buses will depart 13:24 and 17:34, respectively, serving all stations to Swansea.

Due to station access, a minibus and coach will work together to serve all stations. It may be necessary to change vehicles during your journey.

Social distancing on replacement buses means that spaces are limited. Please remember that if you are able to, you must wear a face covering on all public transport in England, and may be required to by operators in Wales.

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Check before you travel:
You can check your journey up to and including Friday 24 July by using the National Rail Enquiries real-time Journey Planner. Please note that buses may be missing from the journey planner.

For journeys from Saturday 25 July, please check back nearer to the time of travel.

Twitter:
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Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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CORONAVIRUS - Latest Timetable Information and Travel Advice
Incident created19/03/2020 07:52
Last updated12/07/2020 09:22
Route affected
Train operator affected Transport for Wales; c2c; Chiltern Railways; CrossCountry; LNER; East Midlands Railway; Great Western Railway; Hull Trains; TransPennine Express; Grand Central; Greater Anglia; Heathrow Express; London Overground; London Underground; Merseyrail; Northern; ScotRail; South Western Railway; Stansted Express; Avanti West Coast; Caledonian Sleeper; Eurostar; West Midlands Railway; TfL Rail
Description

Extra train services have now been introduced, where possible, to meet increased demand and help with social distancing. Details of the uplifted timetable are available via the Train Operating Company links below.

Despite the changes being made, social distancing means there will still only be space for as few as 1 in 10 of the usual number of passengers. You still need to follow the latest advice from government and public health officials. Please continue to keep services clear for those who need them the most.

Before you set out please ask yourself if your journey is really necessary, and if it is please cycle or walk if you can.

If it is necessary for you to travel by National Rail, you must wear a face covering in England and Scotland (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

Answers to the common questions that you are asking about train services and details on refunds can be found on our dedicated Coronavirus page.

You can click on the links below to find out more information from each Train Operating Company:

 

Waiting Rooms and Ticket Offices:
Please note that some waiting rooms at stations are closed for public safety. Some Ticket Offices also remain closed or have reduced their opening times. Times on the station information pages may not match up to the current opening times.

Check before you travel
You are advised to check the Journey Planner as close to your time of travel as possible as timetables may be subject to late notice change.

Twitter:
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Gatwick Express services suspended until further notice
Incident created19/03/2020 12:33
Last updated12/07/2020 08:03
Route affected
Train operator affected Gatwick Express
Description

Gatwick Express services are temporarily suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

For more information, please visit this page.

Further information:

Gatwick Express have made these change in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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Chiltern Railways - Timetable information and social distancing advice
Incident created20/03/2020 18:25
Last updated11/07/2020 14:10
Route affected
Train operator affected Chiltern Railways
Description

Chiltern Railways, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

As a result, Chiltern Railways are operating an amended timetable, you can download the timetable here.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

What advice and information is available on crowding and social distancing?

Social distancing measures mean capacity on board Chiltern Railways services has been significantly reduced. Please try to travel off-peak between 10:00 and 16:00 and after 19:00.

More advice from Chiltern Railways, including refund information can be found here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Check before you travel:
Monday to Fridays: You can check your journey up to and including Friday 4 September using the National Rail Enquiries real-time Journey Planner. If you are travelling midweek from Monday 7 September onwards, please check back nearer the time.

Weekends: You can check your journey on Saturdays and Sundays up to and including Saturday 18 July using the National Rail Enquiries real-time Journey Planner. If you are travelling at weekends from Sunday 19 July onwards, please check back nearer the time.

Twitter:
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West Midlands Railway - Revised timetable and social distancing advice
Incident created20/03/2020 19:48
Last updated11/07/2020 06:15
Route affected
Train operator affected London Underground; West Midlands Railway
Description

West Midlands Railway, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

A reduced service is operating, however more train services have now been reintroduced into the timetable. The revised timetable can be downloaded here. 

What advice and information is available on crowding and social distancing?

Travel at quieter times. If you can change your routine, please travel between 10:00 and 15:00 or after 18:00 on weekdays. Chances are there'll be more space on board and your ticket will be cheaper too, making it more comfortable for you and for those people that need to travel at busiest times.

No first class at the moment. To maximise space on trains West Midlands Railway have removed first class temporarily. This will aid social distancing, as you can now sit anywhere on the train.

Buy your ticket online. With a barcode ticket, you will avoid you having to stand in line and handle a paper ticket.

Where can I find more information?

You can find more details and safe travel advice on West Midlands Railway's dedicated Coronavirus updates page.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You are advised to check your journey up to and including Friday 31 July using the National Rail Enquiries real-time Journey Planner 

If you are travelling from Saturday 1 August onwards, please check back nearer the time.

Twitter:
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London Northwestern Railway - Revised timetable and social distancing advice
Incident created19/03/2020 21:43
Last updated11/07/2020 06:12
Route affected
Train operator affected London Underground
Description

London Northwestern Railway, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

London Northwestern Railway are operating a reduced timetable, the current timetable can be downloaded here.

Please note that trains on the following routes are suspended until further notice:

  • Between Bedford and Bletchley - road transport is in operation
  • Between St Albans Abbey and Watford Junction - road transport is in operation and customers may also use Arriva Bus route 321

 

If you have any feedback on the alternative service being provided for the Marston Vale and Abbey Lines, please complete this online form giving details of your journey, your place of work and your working hours. This will help London Northwestern Railway to understand whether an alternative solution can be found.

All train services have been declassified to aid social distancing.

Social distancing measures will effectively cut the number of people allowed on London Northwestern Railway trains by up to 90 per cent - carriages will be full with around 15 to 20 people on board. If the train is full, you will have to wait for the next available train with space on board.

Passengers should purchase tickets online where possible and travel at quieter times (between 10:00 and 15:00 and after 18:00), and we urge those who must travel to be considerate of other travellers and staff.

Where can I find more information?

More information, including a Q&A and refund details can be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You are advised to check your journey up to and including Friday 31 July using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 1 August onwards, please check back nearer the time.

Twitter:
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Revised timetable for Heathrow Express
Incident created20/03/2020 19:18
Last updated11/07/2020 06:07
Route affected
Train operator affected Heathrow Express
Description

Heathrow Express, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for essential travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

Heathrow Express are running a reduced, half hourly service to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

Heathrow Express services will depart every 30 minutes:

  • London Paddington to Heathrow Terminal 5: 25 and 55 minutes past the hour
  • Heathrow Terminal 5 to London Paddington: 12 and 42 minutes past the hour
  • Heathrow Terminals 2 & 3 to London Paddington: 17 and 47 minutes past the hour

    

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Where can I find more information?

The latest travel advice from Heathrow Express can be found here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 24 July using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 25 July onwards, please check back closer to the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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Avanti West Coast - Revised timetable and social distancing advice
Incident created20/03/2020 10:12
Last updated11/07/2020 05:48
Route affected
Train operator affected Avanti West Coast
Description

Avanti West Coast are temporarily operating a reduced timetable for those where travel is necessary. The amended timetable can be found here.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel and to support social distancing, Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.

Bookings can be made up to 5 minutes before the scheduled departure on the Avanti West Coast website and app.

If you are a Season ticket holder, please book your place by emailing seat.reservations@avantiwestcoast.co.uk.

Some stations may also operate with a queuing system to ensure social distancing remains in place during peak times.

Currently, peak travel times are between 09:30 and 13:00 and between 16:00 and 18:00 - you are encouraged to travel outside of these times.

Where can I find more information?

Further help and support can be found on the Avanti West Coast website here.

More information can also be found on the National Rail Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

 

Check before you travel:
You are advised to check your journey using the National Rail Enquiries real-time Journey Planner. The Journey Planner is correct for all journeys up to and including Friday 31 July.

If you are travelling from Saturday 1 August, please check back nearer to the time.

Twitter:
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Revised timetable for Eurostar services
Incident created19/03/2020 16:13
Last updated10/07/2020 08:11
Route affected
Train operator affected Eurostar
Description

Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a significantly reduced service.

The UK government are asking people to avoid public transport if at all possible, to help maintain social distancing and keep the railway for those who need it most.

How is this affecting the train service?

Eurostar are running a reduced timetable between London St Pancras International and Paris / Brussels and also between London St Pancras and Rotterdam / Amsterdam only. Services to Lille will resume from 17 July and to Marne La Valee from 2 August.. Ashford International and Ebbsfleet International stations are also closed for Eurostar services.

Please wear a face mask when travelling with Eurostar

Passengers must wear a face mask or face covering at Eurostar stations and on board Eurostar trains in line with guidelines announced by the UK, French and Belgian governments. Please ensure you have a mask with you when you travel. Any type of mask is suitable as long as it effectively covers your nose and mouth.

If you don't have a mask you may be refused travel on Eurostar services. Fines may be imposed in the UK, France and Belgium if you're not wearing a mask. Please note that children under the age of 11 are not required to wear a mask in France and the UK. In Belgium children under the age of 12 years do not have to wear a mask.

Where can I find more information?

Essential travel information can be found on the Eurostar website here.

More details, including FAQs and refund information can also be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Twitter:
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Great Western Railway - Timetable information and social distancing advice
Incident created20/03/2020 18:51
Last updated10/07/2020 05:32
Route affected
Train operator affected Great Western Railway
Description

Great Western Railway, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.  

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

Great Western Railway are currently operating an amended service, prioritising key routes for those who are delivering essential services as the UK responds to the current situation. Revised timetables can be found here.

What advice and information is available on crowding and social distancing?

Try to not travel when it's busy. The quieter times are normally between 10:00 and 15:00, and after 19:00.

To help with social distancing, Great Western Railway have reduced the number of spaces available on their trains. Book your ticket in advance and reserve a space on your preferred train if possible - otherwise, they can't guarantee you'll be able to board.

Once a train reaches its seating capacity, it will be removed from their booking systems.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Night Riviera Sleeper

Great Western Railway are running an overnight service again. This will be on Thursdays and Fridays only, in both directions.

From 25 June for the first three weeks, they won't be selling cabins, just seats. After this, they plan to increase the frequency, and start offering cabins, on a gradual basis. It is recommended that you bring drinks and snacks with you.

More information is available here.

Where can I find more information?

The latest travel advice and safe travel guidelines for Great Western Railway can be found here.

More information can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 24 July using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

If you are travelling from Saturday 25 July onwards, please check back nearer the time.

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CrossCountry - Revised timetable and social distancing advice
Incident created20/03/2020 17:30
Last updated10/07/2020 05:18
Route affected
Train operator affected CrossCountry
Description

CrossCountry, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

Leicester update: Please be aware should you need to travel to or from Leicester, that the Government has announced a further lockdown of the city for the next two weeks, until at least 18 July due to a rise in Covid-19 cases. CrossCountry's focus is to keep services running for those who need to travel, and they will continue to serve Leicester for those travelling for essential reasons.

How is this affecting the train service?

CrossCountry are operating a revised timetable from 6 July to ensure that vital train services can keep running throughout the coronavirus outbreak. CrossCountry will operate many longer trains to provide up to twice the normal capacity.

As the numbers travelling increases more time needs to be allowed at stations for people to board and alight. To achieve this while also maintaining the national railway timetable, a small number of stations will see their CrossCountry services reduced or withdrawn to allow additional time at the more heavily used stations. Trains continue to operate throughout the day on most routes at a reduced frequency and in some cases with a revised calling pattern. You can view the timetable and a list of stations affected here.

What advice and information is available on crowding and social distancing?

If you are making a journey with CrossCountry we strongly advise that you book a place on the train, as availability is limited due to social distancing. If you don't book a place, you may not be able to travel on you preferred service. You can book a place on the train by:

 

Reservations can be made up to 5 minutes before departure. Customers are encouraged to reserve via the CrossCountry Customer Relations team or Twitter before making a journey to a staffed station.

Where can I find more information?

The latest advice, including how to travel safely and how to apply for a refund, can be found on CrossCountry's dedicated Coronavirus Page.

More information can also be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
Monday to Fridays: You can check your journey up to and including Friday 4 September using the National Rail Enquiries real-time Journey Planner. If you are travelling midweek from Monday 7 September onwards, please check back nearer the time.

Weekends: You can check your journey on Saturdays and Sundays up to and including Sunday 12 July using the National Rail Enquiries real-time Journey Planner. If you are travelling at weekends from Saturday 18 July onwards, please check back nearer the time.

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Grand Central services to restart from Sunday 26 July
Incident created20/03/2020 09:23
Last updated09/07/2020 15:45
Route affected
Train operator affected Grand Central
Description

Grand Central have announced that tickets are now on sale for a phased return of their services from Sunday 26 July onwards.

They're starting a phased return to service with a minimum of two return trains each day between Bradford Interchange and London Kings Cross, and three daily return services between Sunderland and London Kings Cross. More services will be added as demand increases.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

More details, including refund information, can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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Revised timetable for Northern
Incident created19/03/2020 16:19
Last updated09/07/2020 12:14
Route affected
Train operator affected Northern
Description

Northern, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

Northern are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable can be found here.

Where can I find more information?

Northern have a dedicated Coronavirus updates page - you can find the latest information and advice here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Sunday  6 September using the National Rail Enquiries real-time Journey Planner. This is subject to engineering work taking place.

If you are travelling from Monday 7 September onwards, please check back nearer the time.

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East Midlands Railway - Timetable information and social distancing advice
Incident created20/03/2020 18:41
Last updated09/07/2020 05:32
Route affected
Train operator affected East Midlands Railway
Description

East Midlands Railway, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

Local lockdown restrictions - Leicester

On Monday 29th June, the Government announced an extension to lockdown restrictions in Leicester due to a continuing rise in Covid-19 cases. East Midlands Railway will continue to provide a vital service for key workers and to support essential journeys. This will remain the case in Leicester. Additional information, announcements and staff are available to help provide any support and guidance our customers need.

How is this affecting the train service?

East Midlands Railway are operating a reduced timetable to ensure that vital train services are available for key workers, or those who cannot work from home and have no alternative way of travelling.

The revised timetable and more details can be found here.

Customers are advised to plan their journeys online where possible. To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.

What advice and information is available on crowding and social distancing?

Social distancing measures will effectively cut the number of customers allowed on East Midlands Railway trains by up to 90 per cent - so it's even more important that people make only necessary journeys. Please check journey planners before you travel and avoid travelling at peak times.

The following stations have one-way systems in place:

Leicester: Please use the front of the station to enter and the northern footbridge leading to the car park to exit.

Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

Where can I find more information?

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 24 July using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 25 July onwards, please check back nearer the time.

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LNER - Revised timetable and social distancing advice
Incident created20/03/2020 08:23
Last updated09/07/2020 05:27
Route affected
Train operator affected LNER
Description

LNER, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

LNER are temporarily operating a reduced timetable for those where travel is necessary. The amended timetable and additional travel advice can be found here.

There is currently no catering on board LNER trains so you are encouraged to bring your own refreshments.

LNER also have introduced an alcohol free train policy, which means that alcohol is currently not allowed onboard any LNER train.

 

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel. You can book your seat reservation here.

The following stations have a one-way system in place:

  • Leeds: Please ensure you follow the social distancing measures when moving through the station
  • Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure
  • London Kings Cross: Customers are to exit from the gates directly opposite them. also if you are travelling on the Underground there is a one way system in place. The entrance for the underground is directly opposite the station. Please follow the floor vinyl's and signage as you leave the station

 

Waiting rooms and First Class Lounges reopened on Monday 6 July, at LNER managed stations.

Where can I find more information?

More information, including FAQs and refund information be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 31 July using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 1 August onwards, please check back nearer the time.

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South Western Railway - Timetable information and social distancing advice
Incident created19/03/2020 16:26
Last updated09/07/2020 05:22
Route affected
Train operator affected South Western Railway
Description

South Western Railway, along with the rest of the rail industry, is working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

South Western Railway are operating an amended timetable.

How busy will my train be?

Planning your journey is especially important during the coronavirus pandemic. In order to maintain social distancing on trains and at stations, we are asking our customers to travel at quieter times where possible.

You can also use a new guide which South Western Railway have created to find out when their major stations tend get busy on weekdays, and the crowding levels on peak time services. You can access this guide here.

Where can I find more information and advice?

More information from South Western Railway about what is being done to make sure you can travel safely can be found here.

More information including a Q&A and refund details can be found on NRE's dedicated Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

 

Check before you travel:
If you are travelling with South Western Railway, you can check your journey up to and including Friday 24 July using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 25 July onwards, please check back nearer the time.

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c2c - Standard timetable in operation and social distancing advice
Incident created20/03/2020 09:13
Last updated09/07/2020 05:14
Route affected
Train operator affected c2c
Description

c2c are operating a standard timetable, subject to alterations for engineering work particularly on evenings and weekends.

Although the service has increased to the maximum level possible, capacity will remain extremely limited as social distancing measures are in place.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

What advice and information is available on crowding and social distancing?

Avoid peak time travel. Currently the earliest services are the busiest, so it is better to delay your journey if you must travel. In particular Barking, London Fenchurch Street and West Ham stations are very busy before 08:00 / 08:30. As many shops begin to reopen, if you do need to travel by train please stay local and avoid peak times by travelling between 11:00 and 14:00.

Avoid the busiest services. c2c's busiest trains are some of the first services from Shoeburyness (04:15, 04:59, 05:13, 05:28, 05:34) and from Grays (05:53, 06:15, 07:17). Please avoid these services, only travel if necessary and stagger when you travel if you can. There is currently twice as much capacity available on trains arriving into central London after 08:00.

Where can I find more information?

More information about what c2c are doing to keep you safe is available here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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Hull Trains service suspended until further notice
Incident created19/03/2020 17:39
Last updated07/07/2020 13:25
Route affected
Train operator affected Hull Trains
Description

The Hull Trains service remains suspended until further notice, as a result of the current travel restrictions and low passenger numbers.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

More information, including answers to frequently asked questions and refund details can be found on the Hull Trains website.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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Revised timetable for Caledonian Sleeper
Incident created20/03/2020 20:00
Last updated07/07/2020 13:20
Route affected
Train operator affected Caledonian Sleeper
Description

Caledonian Sleeper would like to remind all customers that they should only book to travel during the period of Government restrictions if it is absolutely necessary.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

The following services are currently operating:

  • Inverness to London Euston
  • Glasgow Central to London Euston
  • London Euston to Inverness
  • London Euston to Glasgow Central

 

Timetables for these services can be found here.

Customers boarding at Edinburgh, please access the station via the Market Street entrance, which will remain open until 00:45. Boarding begins at 01:00.

If booking the Edinburgh Service, the departure time is after midnight. If you require to book on this service, the date of departure is the date that you are boarding the train. For example, if you require to arrive in London on Monday at 07:49, please select Monday as the date of travel.

The following services are currently suspended:

  • Fort William - London Euston (in both directions) - these are suspended up to and including Tuesday 14 July
  • Aberdeen - London Euston (in both directions) - these are suspended up to and including Monday 31 August

 

Refund information:

All guests who booked directly with Caledonian Sleeper will be contacted and receive an automatic refund to the card that was used to make the reservation. If you have not received a refund by 30 June 2020, please contact Caledonian Sleeper and select Change or Refund a Ticket.

Guests who made their reservation with a 3rd party should contact their ticket seller to apply for a refund.

Additional information:  

More information from Caledonian Sleeper can be found here.

More information, including a Q&A and refund details can be found on the Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Check before you travel:

You can check your journey using the National Rail Enquiries Journey Planner.

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Greater Anglia and Stansted Express - Timetable information and social distancing advice
Incident created20/03/2020 10:46
Last updated07/07/2020 13:15
Route affected
Train operator affected Greater Anglia; Stansted Express
Description

Greater Anglia and Stansted Express, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

Greater Anglia and Stansted Express are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetables for both Greater Anglia and Stansted Express will take affect from 6 July and can be downloaded here.

What advice and information is available on crowding and social distancing?

Social distancing measures will effectively cut the number of customers able to travel on Greater Anglia / Stansted Express trains by up to 90 per cent - so it's even more important that people take only necessary journeys.

Passengers should always book online where possible and travel at quieter times, and we urge those who must travel to be considerate of other travellers and staff.

Greater Anglia have produced a guide to help you find less busy trains to travel on. You can find the most up to date information by clicking here.

 

Where can I find more information? 

You can find the latest travel advice by clicking on the links below:

 

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can plan your journey up to and including Sunday 19th July using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 20th July onwards, please check back nearer to the time of travel.

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Revised timetable for Merseyrail
Incident created19/03/2020 16:17
Last updated07/07/2020 13:06
Route affected
Train operator affected Merseyrail
Description

Merseyrail, along with the rest of the rail industry, are working to support efforts to minimise the spread of coronavirus and to keep services running for necessary travel.

Please follow the latest advice from government and public health officials and please continue to keep services clear for those who need them the most.

If it is necessary for you to travel by National Rail, you must wear a face covering (unless you are exempt), try to travel off-peak, keep a 2-metre distance from others, and carry hand sanitiser or wash your hands.

How is this affecting the train service?

Merseyrail are currently operating an amended service to support necessary journeys only. However, changes have been made to the previous reduced timetable with additional services now running across the Merseyrail network. These changes to services have been put in place to support the expected increase in passenger numbers, as more people begin to make necessary journeys across the Liverpool City Region. Details of the train service changes can be found here.

Where can I find more information?

You can find the latest travel advice from Merseyrail here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Sunday 2 August using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 3 August onwards, please check back nearer to the time.

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National Rail Enquiries

Current Engineering Work

Last update: 15/07/2020 03:01

Amended 22:01 Nottingham to Leicester service from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected East Midlands Railway
Description

Engineering work is taking place in the Loughborough area, closing some lines overnight from Monday evening until Friday morning.

As a result, the 22:01 Nottingham to Leicester service will not call at Barrow, Sileby or Syston. A replacement bus will run from Loughborough to Leicester.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Amended 06:47 Liverpool Lime Street to Norwich service from Tuesday 14 to Friday 17 July
Start date14/07/2020
End date18/07/2020
Route affected
Train operator affected East Midlands Railway
Description

Engineering work is taking place in the Liverpool area, closing some lines early in the morning from Tuesday to Friday.

As a result, the 06:47 Liverpool Lime Street to Norwich service will start from Warrington Bank Quay at 07:15. Customers should use alternative services between Liverpool Lime Street and Warrington Bank Quay.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Amended late night / early morning TransPennine Express services from Monday 13 to Friday 17 July
Start date13/07/2020
End date18/07/2020
Route affected
Train operator affected TransPennine Express
Description

Engineering work is taking place at various locations on the TransPennine Express network, closing some lines overnight from Monday evening until Friday morning.

Please note: This engineering work is subject to alteration and may not take place

Monday to Thursday:

19:30 Edinburgh to Liverpool Lime Street will terminate at Manchester Victoria.

20:11 Edinburgh to Manchester Airport will terminate at Manchester Piccadilly. A replacement coach will be provided from Manchester Piccadilly to Manchester Airport.

20:30 Edinburgh to Manchester Airport will terminate at Newcastle.

20:34 Scarborough to Manchester Airport will terminate at Manchester Piccadilly.

21:34 Scarborough to Manchester Airport will terminate at Manchester Piccadilly.

22:12 Edinburgh to Manchester Airport will terminate at Manchester Piccadilly. A replacement coach will be provided from Manchester Piccadilly to Manchester Airport.

23:08 Liverpool Lime Street to York will start at Manchester Victoria.

23:40 Manchester Airport to York will start at Manchester Piccadilly. A replacement coach will be provided from Manchester Airport to Manchester Piccadilly.

Tuesday to Friday:

00:08 Newcastle to Manchester Airport will terminate at Manchester Piccadilly. A replacement coach will be provided from Manchester Piccadilly to Manchester Airport.

00:38 Manchester Airport to York will start at Manchester Piccadilly. A coach replacement will be provided from Manchester Airport to Manchester Piccadilly.

04:19 Manchester Airport to Newcastle will start at Manchester Piccadilly.

05:20 Liverpool Lime Street to Edinburgh will start at Newcastle.

06:00 Stalybridge to Liverpool Lime Street will not run.

06:13 Manchester Airport to Newcastle will start at Manchester Victoria.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Amended overnight trains between Cleethorpes and Manchester Piccadilly from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected TransPennine Express
Description

Overnight engineering work is taking place between Barnetby and Scunthorpe, closing the line.

Please note: This engineering work is subject to alteration and may not take place

The following TransPennine Express trains will not run and there is no alternative travel;

  • Monday to Wednesday, the 23:09 Cleethorpes to Manchester Piccadilly.
  • Tuesday to Thursday, the 03:10 Manchester Piccadilly to Cleethorpes.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

Your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Buses replace trains between Blaenau Ffestiniog and Llandudno Junction until Monday 7 September
Start date12/02/2020
End date07/09/2020
Route affectedView Map
Train operator affected Transport for Wales
Description

Storm Ciara, which bought 90mph winds, extreme rainfall and flooding across Wales on Sunday 9 February, caused extensive damage on the Conwy Valley Line, north of Llanrwst.

How is this affecting the train service?

A reduced rail replacement bus service will operate between Llandudno Junction and Blaenau Ffestiniog until further notice. A bus timetable can be found here.

Whilst the line is closed engineers will install a 2000m armoured bund to protect against further damage at sites previously affected by flooding. As a result of this, the line will reopen later than originally expected. The line is now not expected to reopen until Monday 7 September. This date is subject to change as work continues.

Additional information:

Network Rail engineers inspecting the line have identified several sites where the ballast supporting the track has been washed away by floodwater. The storm has also damaged fencing and level crossings at several locations. Several weeks of repair work are underway.

Check before you travel:

You can check your journey up to and including Friday 24 July using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 25 July onwards, please check back nearer the time.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here

Amended late night midweek c2c service from Monday 13 to Wednesday 15 July
Start date13/07/2020
End date16/07/2020
Route affected
Train operator affected c2c
Description

Engineering work  is taking place overnight between Barking and Upminster, closing various lines.

Basildon Line: -

  • 00:19 (Tuesday & Wednesday mornings) London Fenchurch Street - Shoeburyness will run up to 2 minutes LATER from Barking.
  • 00:34 (Tuesday & Wednesday mornings) London Fenchurch Street - Shoeburyness will run up to 2 minutes LATER from Barking.

Please Note: Both of the above services will use Upminster Platform 1.

  • 05:00 (Tuesday & Wednesday mornings) London Fenchurch Street - Shoeburyness will run up to 1 minute LATER from Barking.

 

Ockendon Line: -

  • 00:11 (Tuesday & Wednesday mornings) London Fenchurch Street - Shoeburyness will run up to 2 minutes LATER from Barking

Please Note: The above service will use Upminster Platform 1

  • 04:53 (Tuesday & Wednesday mornings) Barking - Southend Central will run 8 minutes EARLIER from Barking and then run as booked from Upminster.
  • 05:07 (Tuesday & Wednesday mornings) London Fenchurch Street - Southend Central will run up to 1 minute LATER from Barking 

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Amended late night Avanti West Coast services from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected Avanti West Coast
Description

Engineering work is taking place at various points on the Avanti West Coast network, closing some lines overnight from Monday evening until Friday morning.

Monday:

The 22:45 Wolverhampton to London Euston service will be diverted, not calling at Northampton. A replacement bus will run from Rugby, calling at Long Buckby and Northampton.

Tuesday to Thursday:

The following trains will be diverted to run via Northampton (not calling), extending journey times:

  • The 22:30 London Euston to Wolverhampton service.
  • The 23:00 London Euston to Manchester Piccadilly service.
  • The 23:30 London Euston to Wolverhampton service.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Amended late night service towards Brighton from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected Thameslink
Description

Engineering work is taking place from 22:30 each night between East Croydon and Three Bridges, closing some lines.

From approximately 22:30 until the close of service on Monday to Thursday evenings, trains towards Brighton will operate to a revised timetable with extended journey times.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey. 

Buses replace late night / early morning trains between Dartford / Gravesend and Gillingham / Rainham from Tuesday 14 to Friday 17 July
Start date14/07/2020
End date18/07/2020
Route affected
Train operator affected Thameslink
Description

Engineering work is taking place overnight between Strood and Rainham, closing all lines.

From approximately 00:15 until approximately 04:30 on Tuesday to Friday mornings, buses will replace trains between Dartford / Gravesend and Gillingham / Rainham. 

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Amended late night / early morning Southern trains between London Bridge and Crystal Palace from Tuesday 14 to Friday 17 July
Start date14/07/2020
End date18/07/2020
Route affected
Train operator affected Southern
Description

Overnight engineering work is taking place in the Streatham area closing some lines.

The following alterations will apply:

  • Monday to Thursday, the 23:58 London Bridge to Streatham Hill train is replaced by a bus throughout.
  • Tuesday to Friday, the 00:01 London Bridge to Crystal Palace train is replace by a bus between Tulse Hill and Crystal Palace.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

You can find the location of your bus replacement by typing in your station here

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Amended late night / early morning services between Brighton and Worthing / Littlehampton from Monday 13 to Friday 17 July
Start date13/07/2020
End date18/07/2020
Route affected
Train operator affected Southern
Description

Engineering work is taking place between Brighton and Littlehampton, closing lines overnight from Monday evening until Friday morning.

From 22:30 (Monday to Thursday), an amended service will be in place between Brighton and Littlehampton, with trains running up to 10 minutes earlier than usual.

After midnight (Tuesday to Friday), buses will replace trains between Brighton and Worthing / Littlehampton.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Buses replace late night trains between Ore and Ashford International from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected Southern
Description

Engineering work is taking place between Ore and Ashford International, closing lines overnight from Monday evening until Friday morning.

From 23:15 until the end of service, buses will replace trains between Ore and Ashford International.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

No late night trains via Tottenham Hale from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affectedView Map
Train operator affected Greater Anglia; Stansted Express
Description

Engineering work is taking place on the line via Tottenham Hale, closing all lines after 23:15 from Monday to Thursday.

Trains which normally run via Tottenham Hale will divert via Seven Sisters.

Customers at Lea Bridge may use London Buses between Lea Bridge and Stratford / Hackney Downs.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

You can plan your journey on London Buses by using the Transport for London Journey Planner

Amended late night service between London Liverpool Street and Shenfield from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected Greater Anglia; TfL Rail
Description

Engineering work is taking place between Gidea Park and Shenfield, closing 2 out of 4 lines overnight from 21:25 from Monday to Thursday.

Greater Anglia:

Trains to and from London Liverpool Street via Shenfield will need to travel at a reduced speed past the engineering work, which means journey times will be extended by up to 15 minutes.

Additionally, the 21:35 London Liverpool Street to Southend Victoria, and the 21:20 Southend Victoria to London Liverpool Street services will not run.

TfL Rail:

After 21:00, some trains towards Shenfield will be amended to terminate at Gidea Park. Trains from Shenfield will be retimed by up to 4 minutes.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Amended late night trains between Highbury & Islington / Dalston Junction and Clapham Junction from Monday 13 to Friday 17 July
Start date13/07/2020
End date18/07/2020
Route affected
Train operator affected London Overground
Description

Engineering work is taking place between Wandsworth Road and Clapham Junction, closing some lines overnight from Monday evening until Friday morning.

Monday to Thursday:

The 23:30 Highbury & Islington to Clapham Junction service will not run.

The 23:49 Dalston Junction to Clapham Junction service will be diverted after Wandsworth Road to Battersea Park, where the train will terminate.

Tuesday to Friday:

The 00:01 Highbury & Islington to Clapham Junction service will not run.

Customers can use London Buses by any reasonable route.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

You can plan your journey on London Underground by using the Transport for London Journey Planner

Buses replace late night trains between London Liverpool Street and Chingford from Monday 13 to Thursday 16 July
Start date13/07/2020
End date18/07/2020
Route affected
Train operator affected London Overground
Description

Engineering work is taking place between Bethnal Green and Chingford overnight from Monday evening until Friday morning, closing all lines.

From 23:15 until the end of service each night, no London Overground trains will run between Hackney Downs and Chingford.

Replacement buses will run between London Liverpool Street and Chingford.

Customers can use London Underground services between London Liverpool Street and Walthamstow Central by any reasonable route.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Retimed 22:20 London St Pancras International to Sheffield from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected East Midlands Railway
Description

Overnight engineering work is taking place in the Dronfield area, closing some lines.

The 22:20 London St Pancras to Sheffield will have journey time extended after leaving Chesterfield arriving at Sheffield at 01:05.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Amended late night trains between Didcot Parkway and Chippenham / Bristol Parkway from Monday 13 to Thursday 16 July
Start date13/07/2020
End date17/07/2020
Route affected
Train operator affected Great Western Railway
Description

Late night engineering work is taking place between Swindon and Chippenham / Bristol Parkway, closing some lines.

The following alteration will apply from Monday to Thursday night:

  • The 21:48 / 22:48 London Paddington to Swansea trains are diverted via Bristol Temple Meads before calling at Bristol Parkway. Journey times will be extended after leaving Swindon.
  • The 23:15 London Paddington to Oxford will call additionally at Didcot Parkway.
  • The 23:32 London Paddington to Cardiff Central will be diverted between Reading and Bath Spa and will not call at Didcot Parkway, Swindon and Chippenham. Replacement buses will run between Reading and Chippenham calling at Swindon, between Didcot Parkway and Swindon and between Swindon and Bristol Temple Meads. 

 

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

You can find the location of your bus replacement by typing in your station here

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Amended late night / early morning Southeastern trains from Monday 13 to Friday 17 July
Start date13/07/2020
End date18/07/2020
Route affected
Train operator affected Southeastern
Description

Overnight, engineering work is taking place on the Southeastern network closing various lines.

The following alterations will apply:

Monday only:

  • From 22:50 until the end of service, buses replace trains between Tonbridge, Tunbridge Wells and Wadhurst. The last bus from Tonbridge to Wadhurst will run through to Hastings, and a connecting minibus will run from Battle to Crowhurst.

Monday to Thursday:

  •  From 23:45 until the end of service, buses replace trains between Ebbsfleet International and Faversham.

Tuesday only:

  • From 23:40 until the end of service, buses replace trains between Tunbridge Wells and Hastings. A minibus shuttle will run between Battle and Crowhurst.

Tuesday to Friday:

  • From 00:15 until the end of service, buses replace trains Lewisham and Dartford via Bexleyheath or Woolwich. Trains via Greenwich are not affected and will run via Greenwich and Woolwich normally.
  • From 00:35 until the end of service, buses replace trains between Meopham and Sittingbourne. Connecting trains will run between Sittingbourne and Ramsgate.

Wednesday and Thursday

  • The 23:37 London St Pancras International to Ramsgate via Dover service will be replaced by a bus between Dover and Ramsgate. 

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

You can find the location of your bus replacement by typing in your station here

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Amended overnight East Midlands Railway trains in the Market Harborough area from Monday 13 to Friday 17 July
Start date13/07/2020
End date18/07/2020
Route affected
Train operator affected East Midlands Railway
Description

Overnight engineering work is taking place in the Market Harborough area closing the line.

The following alterations will apply:

Monday to Thursday:

  • The 23:08 London St Pancras International to Derby, via Nottingham, is diverted and will not call at Market Harborough. It will run later from Leicester arriving into Derby at 02:32. A replacement bus will run from Kettering to Market Harborough.

Tuesday to Friday:

  • The 00:15 London St Pancras International to Leicester is diverted and will not call at Market Harborough and will arrive in Leicester at the later time of 02:44. A replacement bus will run from Kettering to Market Harborough.
  • The 04:52 Leicester to London St Pancras International is retimed to depart Leicester at 04:22 and will then run at it's normal time from Kettering.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

You can find the location of your bus replacement by typing in your station here

Bicycles are not allowed on rail replacement bus services at any time, unless fully folded. More travel advice for your replacement bus journey is available by selecting the Train Operating Company you are travelling with here.

Amended 05:15 York to Manchester Airport TransPennine Express train from Tuesday 14 to Friday 17 July
Start date14/07/2020
End date18/07/2020
Route affected
Train operator affected TransPennine Express
Description

Early morning engineering work is taking place between York and Leeds closing some lines.

Please note: This engineering work is subject to alteration and may not take place

The 05:15 York to Manchester Airport is retimed and will depart York earlier. On Tuesday and Wednesday it will depart at 04:57, and on Thursday and Friday it will depart at 04:59.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

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