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Latest Travel News

It’s always worth checking your route before you travel on any mode of transport. Things can change in a moment, especially in severe weather, and the unforeseen delays are usually the trickiest to clear due to the simple fact they can’t be planned for. But with our up-to-the-minute bulletin board below, you can at least plan around them.

Service Disruptions

Last update: 05/08/2020 11:58

Delays between Purley and East Croydon expected until 11:00
Incident created05/08/2020 11:10
Last updated05/08/2020 11:31
Route affectedView Map
Train operator affected Southern; Thameslink
Description

A fault with the signalling system between Purley and East Croydon means trains may be delayed by up to 10 minutes towards East Croydon.

Trains may be delayed until approximately 11:00.

Customer Advice:
Your journey between Redhill / Purley and London will be delayed by up to 10 minutes. Please continue to use your normal route, and monitor journey planners throughout.

Trains calling at South Croydon towards London will be departing from platform 4 until further notice.

Can you tell me more about the incident?
We have been advised of a problem at South Croydon affecting some services towards London. Network Rail colleagues are en-route to investigate further.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Purley

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

Disruption between Manchester Piccadilly and Sheffield until approximately 12:00
Incident created05/08/2020 10:44
Last updated05/08/2020 11:06
Route affectedView Map
Train operator affected East Midlands Railway; TransPennine Express; Northern
Description

A safety inspection of the track is taking place near Dore & Totley. This is resulting in disruption to trains running between Manchester and Sheffield. Disruption is expected until approximately 12:00.

Trains running from Manchester towards Sheffield may be delayed by up to 30 minutes

Trains running from Sheffield towards Manchester may be delayed by up to 15 minutes.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Dore

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

Travel advice for London Overground, TfL Rail and London Underground
Incident created19/03/2020 16:32
Last updated05/08/2020 10:37
Route affected
Train operator affected London Overground; London Underground; TfL Rail
Description

Transport for London are restoring services and are running near-normal service levels.

Please continue to follow the latest advice from government and public health officials. If you do travel by Transport for London services, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

If you are able, please consider walking or cycling. You can find existing and newly created walking and cycling routes around London here.   

How will this affect my journey? 

London Overground:

London Overground trains will not serve New Cross until further notice. Customers can use New Cross Gate instead. Southeastern trains will continue to serve New Cross.

A slightly reduced service is operating on all other routes.

TfL Rail:

There is a 15 minute service operating between London Paddington and Heathrow Airport.

The normal timetable is operating between London Paddington and Reading and between London Liverpool Street and Shenfield.

DLR and London Underground:

There is a slightly  reduced frequency service operating on most DLR and London Underground routes. The Waterloo & City Line remains closed until further notice and there is currently no night Tube service.

Some stations are closed, have reduced opening times or are entrance or exit only. You can check the status of your local station here here.

What are the peak times to avoid travel?

If you must use public transport, please travel outside of the busy times. Current busiest times are between 05:45 and 08.15 and between 16:00 and 17:30. Certain stations, stops and interchanges are particularly busy at this time. You can find the most up to date list of these here. You can also see here for the most up to date information on how busy each station is.

The below lines are also particularly busy:

  • Central line between South Woodford / Redbridge and Stratford
  • Central line between Marble Arch and Tottenham Court Road
  • Jubilee line between Stratford and Westminster
  • District line between Dagenham Heathway and Aldgate East
  • Victoria line
  • London Overground between Stratford and Willesden Junction
  • DLR between Woolwich Arsenal and Canning Town

 

Where can I find more information?

More details and travel advice can be found on the TfL Website.

More information, including FAQs and refund advice can be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:

If you are travelling with London Overground, you can check your journey up to and including Friday 28 August using the National Rail Enquiries Journey Planner. 

If you are travelling with TfL Rail, you can check your journey up to and including Friday 14 August using the National Rail Enquiries Journey Planner.

You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Poor weather is affecting routes in Scotland
Incident created04/08/2020 16:39
Last updated05/08/2020 10:15
Route affected
Train operator affected ScotRail
Description

Heavy rain has flooded the railway in various locations across Scotland.

Passengers are advised to delay travel where possible or find an alternative method as alternative transport will be extremely limited. 

The following routes are currently affected:

Bellgrove - Glasgow Queen Street

Trains through Glasgow Queen Street (low level station) may be delayed by up to 15 minutes due to flooding in the High Street area.

Glasgow and Crianlarich

A landslip between Helensburgh Upper and Garelochhead means trains are currently unable to run between these stations. We anticipate this disruption will continue until the end of the day. A video of the flooding can be viewed here.

Trains between Glasgow Queen Street and Oban / Fort William / Mallaig will be amended to start from / terminate at Crianlarich. 

Replacement road transport is in place between Glasgow Queen Street and Crianlarich.

Customers may also use CityLink services between Glasgow and Crianlarich, which are divered via Stirling, on the following buses:

  • 914 Glasgow / Fort William
  • 915 Glasgow / Uig
  • 916 Glasgow / Uig

 

Stirling and Perth

Heavy rain has resulted in the river reaching the maximum safe level on Mill O'Keir viaduct near Dunblane. As a result, trains are unable to run between Stirling and Perth. Disruption is expected until 12:00. An image can be viewed here.

Limited replacement road transport is in place at Perth and Stirling. These will be used to shuttle between these stations as required.

Cutomers may use Citylink buses between Glasgow and Dundee

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Twitter:
If you would like to follow this incident on Twitter, please use #ScotlandWeather

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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Hull Trains service to resume from Friday 21 August
Incident created19/03/2020 17:39
Last updated05/08/2020 07:46
Route affected
Train operator affected Hull Trains
Description

Hull Trains have announced that they will resume service from Friday 21 August.

Initially, a reduced service will be in place. The interim timetable can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What to expect when service resumes:

You are encouraged to book online as capacity on board will be reduced and e-tickets are encouraged over paper tickets. Onboard catering will not be available, so please bring your own refreshments.

Alternative travel options:

Until Friday 21 August alternative travel options between Hull and London are available using other operators services - please note that this may not be a direct service.

Where can I find more advice and information?

More information, including safe travel advice and details of when tickets will be available can be found on the Hull Trains website.

More information can also be found on the National Rail Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
The National Rail Enquiries real-time Journey Planner has not yet been updated with the details of the reduced Hull Trains service. Please check back closer to the time of travel.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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London Northwestern Railway - Revised timetable and social distancing advice
Incident created19/03/2020 21:43
Last updated05/08/2020 06:25
Route affected
Train operator affected London Underground
Description

London Northwestern Railway are operating a reduced timetable, in line with current passenger demand and government guidelines. The latest timetables can be downloaded here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

How is this affecting the train service?

Alongside the reduced timetable, please note that trains on the following routes are suspended until further notice:

  • Between Bedford and Bletchley - road transport is in operation
  • Between St Albans Abbey and Watford Junction - road transport is in operation and customers may also use Arriva Bus route 321

 

If you have any feedback on the alternative service being provided for the Marston Vale and Abbey Lines, please complete this online form. This will help London Northwestern Railway to understand whether an alternative solution can be found.

What advice and information is available on crowding and social distancing?

Social distancing measures will effectively cut the number of people allowed on London Northwestern Railway trains by up to 90 per cent - carriages will be full with around 15 to 20 people on board. London Northwestern Railway are running trains with as many carriages as possible to maximise space on board, but if the train is full you will have to wait for the next available train with space on board.

All train services have been declassified to aid social distancing.

Passengers should purchase tickets online where possible and travel at quieter times (between 10:00 and 15:00 and after 18:00), and we urge those who do travel to be considerate of other travellers and staff.

Where can I find more information?

The latest travel advice from London Northwestern Railway can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
Monday to Fridays: You can check your journey up to and including Friday 4 September with the exception of Monday 31 August (August Bank Holiday) using the National Rail Enquiries real-time Journey Planner. If you are travelling midweek from Monday 7 September onwards, please check back nearer the time.

Weekends: You can check weekend services up to and including Saturday 15 August using the National Rail Enquiries real-time Journey Planner. If you are travelling on Sunday 16 August, trains are showing correctly in our journey planner on the majority of routes. However, the replacement bus service between Bedford and Bletchley is not currently being displayed. Please check back closer the time.

If you are travelling at weekends from Saturday 22 August onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

West Midlands Railway - Revised timetable and social distancing advice
Incident created20/03/2020 19:48
Last updated05/08/2020 05:31
Route affected
Train operator affected London Underground; West Midlands Railway
Description

West Midlands Railway are operating a reduced timetable, in line with current passenger demand and government guidelines. The revised timetable can be downloaded here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

How is this affecting the train service?

A reduced service is operating, however more train services have now been reintroduced into the timetable.

What advice and information is available on crowding and social distancing?

Travel at quieter times. If you can change your routine, please travel between 10:00 and 15:00 or after 18:00 on weekdays. Chances are there'll be more space on board and your ticket will be cheaper too, making it more comfortable for you and for those people that need to travel at busiest times.

No first class at the moment. To maximise space on trains West Midlands Railway have removed first class temporarily. This will aid social distancing, as you can now sit anywhere on the train.

Buy your ticket online. With a barcode ticket, you will avoid you having to stand in line and handle a paper ticket.

Where can I find more information?

You can find more details and safe travel advice on West Midlands Railway's dedicated Coronavirus updates page.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:

Monday to Fridays: You can check your journey up to and including Friday 4 September with the exception of Monday 31 August (August Bank Holiday) using the National Rail Enquiries real-time Journey Planner. If you are travelling midweek from Monday 7 September onwards, please check back nearer the time.

Weekends: You can check your journey on Saturdays and Sundays up to and including Sunday 16 August using the National Rail Enquiries real-time Journey Planner. If you are travelling at weekends from Saturday 22 August onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

CrossCountry - Revised timetable and social distancing advice
Incident created20/03/2020 17:30
Last updated05/08/2020 05:27
Route affected
Train operator affected CrossCountry
Description

CrossCountry are operating a reduced timetable, in line with current passenger demand and government guidelines.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

Leicester update: CrossCountry will continue to run the planned reduced timetable throughout the local lockdown. The latest government advice can be found here. The next review will take place by 13 August.

How is this affecting the train service?

CrossCountry are operating a revised timetable from 6 July to ensure that vital train services can keep running throughout the coronavirus outbreak. CrossCountry will operate many longer trains to provide up to twice the normal capacity.

As the numbers travelling increases more time needs to be allowed at stations for people to board and alight. To achieve this while also maintaining the national railway timetable, a small number of stations will see their CrossCountry services reduced or withdrawn to allow additional time at the more heavily used stations. Trains continue to operate throughout the day on most routes at a reduced frequency and in some cases with a revised calling pattern. You can view the timetable and a list of stations affected here.

What advice and information is available on crowding and social distancing?

If you are making a journey with CrossCountry we strongly advise that you book a place on the train, as availability is limited due to social distancing. If you don't book a place, you may not be able to travel on you preferred service. You can book a place on the train by:

 

Reservations can be made up to 5 minutes before departure. Customers are encouraged to reserve via the CrossCountry Customer Relations team or Twitter before making a journey to a staffed station.

Where can I find more information?

The latest advice, including how to travel safely and how to apply for a refund, can be found on CrossCountry's dedicated Coronavirus page.

More information can also be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
Monday to Fridays: You can check your journey up to and including Friday 4 September using the National Rail Enquiries real-time Journey Planner. If you are travelling midweek from Monday 7 September onwards, please check back nearer the time.

Weekends: If you are travelling at weekends from Saturday 29 August onwards, these changes are not currently being shown in online journey planners. Please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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Transport for Wales - Essential travel only
Incident created20/03/2020 19:38
Last updated04/08/2020 21:08
Route affected
Train operator affected Transport for Wales
Description

Transport for Wales are operating a reduced timetable, in line with current passenger demand and government guidelines which state that public transport should be for key workers and essential travel only. The revised timetable can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

The capacity of today's services, can be found here. This will help you decide which train to travel on to avoid the busiest times and services.

Your travel status will be subject to live and ongoing review, with checks by British Transport Police, TfW Rail Revenue inspectors and Security staff. Under conditions of over-capacity at stations and on trains, you may be denied travel until capacity drops.

Barry Island / Barry

Capacity on trains to and from Barry Island is limited and will be strictly enforced. Should overcrowding occur, trains may be delayed whilst capacity limits are restored or cancelled if delays become prohibitive. Evening and late night trains returning from Barry Island will be subject to strict capacity limits. Replacement travel options will not be provided. 

Pontypridd station

There is a one way system operating at Pontypridd station. Please make sure you walk in the designated areas.

In order to maintain a safe distance between the conductor and customers, Transport for Wales need to be able to operate two train doors. Due to the short platform length at some stations, this is not possible. As a result, trains will not call at the below stations until further notice:

  • Llanaber - Closest alternative station is Barmouth, which is 2.5 miles away
  • Llanbedr - Closest alternative station is Pensarn, which is 1 mile away
  • Llandanwg - Closest alternative station is Pensarn, which is 1 mile away
  • Tygwyn - Closest alternative station is Talsarnau, which is 1.5 miles away
  • Abererch - Closest alternative station is Penychain, which is 2.5 miles away
  • Gilfach Fargoed - Closest alternative station is Bargoed, which is 1 mile away
  • Conwy - Closest alternative station is Llandudno Junction, which is 1 mile away
  • Llanfairpwll - Closest alternative station is Bangor, which is 4.5 miles away
  • Valley - Closest alternative station is Holyhead, which is 3.5 miles away
  • Hopton Heath - Closest alternative station is Bucknell, which is 3.5 miles away
  • Sugar Loaf - Closest alternative station is Llanwrtyd Wells, which is 3 miles away
  • Earlestown - This station continues to be served by Northern
  • Wrexham Central - Closest alternative station is Wrexham General, which is 0.4 miles away

Where can I find more information?

The latest travel advice from Transport for Wales can be found here.

More information, including a Q&A and refund details, can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS in Wales, please click here.

Check before you travel:
You can check your journey up to and including Friday 14 August using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 15 August onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey

Latest Southeastern travel advice and timetable information
Incident created20/03/2020 07:23
Last updated04/08/2020 10:26
Route affected
Train operator affected Southeastern
Description

Southeastern is currently operating a reduced timetable to ensure we can run as many trains as possible.

A map of the service and the timetables are available below. You can check your journey in online journey planners or create your own personalised timetable. 

Please note online Journey Planners will be updated as follows -

Weekday Services: Changes for the following week will be available from journey planners 7 days in advance.

Weekend Services: Changes for the weekend will be shown from the Thursday morning.

As the government has said, social distancing means there will be space for as few as 1 in 10 of the usual number of passengers on the railway. The safety of the public and our employees remains our top priority.

To travel safely this summer, please try to travel off-peak, wear a face covering and maintain social distancing. 

Please buy your ticket online by signing up for The Key before travelling or use contactless and leave plenty of time for your journey.

Timetables

Timetables will be available in Online Journey Planners as per the above, and a map of the planned service frequency for each line, is available here. 

This timetable change has increased the number of services to approximately 80% of our normal timetable across our network as follows: 

  • Hayes line from 2 to 4 trains per hour
  • Bromley North line from 2 to 3 trains per hour
  • Tonbridge to Tunbridge Wells from 3 to 4 trains per hour
  • Tunbridge Wells to Hastings from 1 to 2 trains per hour
  • Charlton to Dartford via Woolwich from 2 to 4 trains per hour
  • Ashford to Dover from 1 to 2 trains per hour
  • Ashford to Canterbury West from 1 to 3 trains per hour
  • Faversham to Ramsgate from 1 to 2 trains per hour
  • Reintroduction of a limited service between Blackfriars and Elephant & Castle
  • Reintroduction of a limited service between Crofton Park and Bellingham
  • Reintroduction of a limited high speed service between Maidstone West / Snodland / Strood and London St Pancras International

 

For updates on particularly busy stations, please click here.

From Monday 10 August, we are adding some additional trains to the timetable following feedback from passengers. A summary of the extra services is as follows:

  • Half hourly train service between Sittingbourne and Sheerness during the morning and evening rush hour
  • Half hourly services between Strood and Maidstone West during the morning and evening rush hour
  • An additional evening train in each direction between Strood and Tonbridge
  • An additional morning train between Faversham and Ramsgate leaving Faversham at 06:45
  • An additional train between Ramsgate and Ashford International via Dover Priory, leaving Ramsgate at 23:25

Ticket Offices

Following some temporary closures and reduced working hours, all Southeastern ticket offices have resumed their normal opening hours.

Assisted travel

Our Assisted Travel service remains available to passengers as usual. You can find out more and book assistance here.

Face coverings

Following the recent government announcement, face coverings must be worn when travelling by public transport.

For more information please follow this link. 

Twitter

If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback

We want to make information better - tell us how! Fill out this online Disruption Survey.

East Midlands Railway - Timetable information and social distancing advice
Incident created20/03/2020 18:41
Last updated04/08/2020 08:45
Route affected
Train operator affected East Midlands Railway
Description

East Midlands Railway are operating a reduced timetable, in line with current passenger demand and government guidelines. The revised timetable and more details can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

Local lockdown restrictions - Leicester

Local lockdown restrictions remain in place in Leicester. East Midlands Railway will continue to operate its advertised timetable. You can find the latest government advice here. The Government will again review the restrictions in Leicester by 13 August.

What advice and information is available on crowding and social distancing?

Social distancing measures will effectively cut the number of customers allowed on East Midlands Railway trains by up to 90 per cent - please check journey planners before you travel and avoid travelling at peak times.

Customers are advised to plan their journeys online where possible. To help customers with maintaining social distancing on the their services, East Midlands Railway have released a Seat Finder tool which shows how crowded trains are across their network. Please click here to visit the Seat Finder page.

The following stations have one-way systems in place:

Leicester: Please use the front of the station to enter and the northern footbridge leading to the car park to exit.

Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.

Where can I find more information?

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Sunday 16 August by using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 17 August onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

Avanti West Coast - Revised timetable and social distancing advice
Incident created20/03/2020 10:12
Last updated04/08/2020 05:39
Route affected
Train operator affected Avanti West Coast
Description

Avanti West Coast are operating a reduced timetable, in line with current passenger demand and government guidelines. The amended timetable can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel and to support social distancing, Avanti West Coast have reduced the number of available seats onboard their trains. Therefore, you are strongly advised to book a place on the train prior to travelling.

Bookings can be made up to 5 minutes before the scheduled departure on the Avanti West Coast website and app.

If you are a Season ticket holder, please book your place by emailing seat.reservations@avantiwestcoast.co.uk.

Some stations may also operate with a queuing system to ensure social distancing remains in place during peak times.

Currently, peak travel times are between 09:30 and 13:00 and between 16:00 and 18:00 - you are encouraged to travel outside of these times.

Where can I find more information?

Further help and support can be found on the Avanti West Coast website here.

More information can also be found on the National Rail Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

 

Check before you travel:
You are advised to check your journey using the National Rail Enquiries real-time Journey Planner. The Journey Planner is correct for all journeys up to and including Friday 21 August.

If you are travelling from Saturday 22 August, please check back nearer to the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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LNER - Revised timetable and social distancing advice
Incident created20/03/2020 08:23
Last updated04/08/2020 05:19
Route affected
Train operator affected LNER
Description

LNER are continuing to operate a reduced timetable, in line with current passenger demand and government guidelines. The amended timetable can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

To help keep you safe when you travel with LNER and to support social distancing, the number of passengers able to travel on each service has been significantly reduced. Therefore, if you are travelling on LNER services you will need to make a reservation before you travel and you must sit in your designated seat. You can book your seat reservation here.

The following stations have a one-way system in place:

  • Leeds: There is a one way system in place, and the southern entrance is operating as exit only. Please ensure you follow the social distancing measures when moving through the station.
  • Peterborough: Between 06:00 and 20:00, there is a one-way system in place. To enable easier social distancing, you can enter and exit the station at different points. Please follow the signs or ask a member of staff if you are unsure.
  • London Kings Cross: Customers are to exit from the gates directly opposite them. also if you are travelling on the Underground there is a one way system in place. The entrance for the underground is directly opposite the station. Please follow the floor vinyl's and signage as you leave the station.

 

Where can I find more advice and information?

 

Safe travel advice from LNER can be found here.

More information, including FAQs and refund information be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 4 September using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 5 September onwards, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better - tell us how! Fill out this online Disruption Survey.

Great Western Railway - Timetable information and social distancing advice
Incident created20/03/2020 18:51
Last updated03/08/2020 13:18
Route affected
Train operator affected Great Western Railway
Description

Great Western Railway are operating an amended timetable due to the current coronavirus situation. Revised timetables can be found here.

If you do travel by National Rail, please bring a face covering to wear in enclosed areas of the station and on trains and follow the recommended guidance. Keep a distance from others, carry hand sanitiser and wash your hands regularly.

What advice and information is available on crowding and social distancing?

Great Western Railway have Top Tips for using their services:

  • Plan ahead, book in advance and reserve a seat where you can, and download your ticket to a mobile device or smart ticket where you can
  • Try not to travel when it's busy
  • To help with social distancing, Great Western Railway have reduced the number of spaces available on their trains where seats can be reserved. Once a train reaches its seating capacity, their systems will not allow a booking to be made, and therefore they can't guarantee you'll be able to board.

    

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Where can I find more information?

The latest travel advice and safe travel guidelines for Great Western Railway can be found here.

More information can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 14 August by using the National Rail Enquiries real-time Journey Planner. Please be aware that last minute alterations may be made to the timetable. You are urged to check the Journey Planner and Live Departure Boards regularly before you travel.

If you are travelling from Saturday 15 August onwards, please check back to see if there have been any alterations.

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Eurostar - Revised timetable and travel advice
Incident created19/03/2020 16:13
Last updated03/08/2020 13:04
Route affected
Train operator affected Eurostar
Description

Due to a reduction in demand and current restrictions on travelling around Europe in light of coronavirus, Eurostar are running a reduced service.

Please continue to follow the latest advice from government and public health officials, both here in the UK and in the country where you are travelling to / from.

How is this affecting the train service?

Eurostar are running a reduced timetable between London St Pancras International and Paris / Lille / Brussels / Rotterdam / Amsterdam. Services to / from Disneyland Resort (Marne La Vallee / Chessy) have now resumed.

Please note that Ashford International and Ebbsfleet International stations are closed for Eurostar services until further notice.

Please wear a face mask when travelling with Eurostar

Passengers must wear a face mask or face covering at Eurostar stations and on board Eurostar trains in line with guidelines announced by the UK, French, Belgian and Dutch governments. Please ensure you have a mask with you when you travel. Any type of mask is suitable as long as it effectively covers your nose and mouth.

If you don't have a mask you may be refused travel on Eurostar services. Fines may be imposed by the authorities if you're not wearing a mask. Please note that children under the age of 11 are not required to wear a mask in France and the UK. In Belgium and the Netherlands children under the age of 12 years do not have to wear a mask.

Where can I find more information?

Essential travel information can be found on the Eurostar website here.

More details, including FAQs and refund information can also be found on the National Rail Enquiries Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Twitter:
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ScotRail - Timetable information and social distancing advice
Incident created20/03/2020 08:51
Last updated03/08/2020 09:59
Route affected
Train operator affected ScotRail
Description

ScotRail are currently operating more than 90% of normal services, with a full service running during peak times.

The government advice is to travel by public transport only if your journey is necessary. Please also consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

If you do have to make a necessary journey, please follow these 5 rules for safer travel -

  • Don't travel if you feel unwell
  • Avoid main commuting times (between 07:00 and 09:00 and between 16:00 and 18:30)
  • Don't board a train if you think it is unsafe
  • Cover your face and maintain social distancing
  • Be patient - most seats need to be empty

 

Major stations have floor markings and other signs to outline a safe distance, while some station facilities such as waiting rooms are closed. In order to maintain a physical distance from others, please expect an increase in the time it takes to buy a ticket at a station and to board your train.

Although Ticket Offices and some ticket machines will still accept cash, you are encouraged to use card or contactless payment whenever possible.

Where can I find more information?

The latest travel advice from ScotRail can be found here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, please click here.

Check before you travel:
You can check your journey up to and including Saturday 12 December using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 13 December onwards, please check back nearer the time.

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CORONAVIRUS - Safe Travel Advice
Incident created19/03/2020 07:52
Last updated02/08/2020 22:55
Route affected
Train operator affected Transport for Wales; c2c; Chiltern Railways; CrossCountry; LNER; East Midlands Railway; Great Western Railway; Hull Trains; TransPennine Express; Grand Central; Greater Anglia; Heathrow Express; London Overground; London Underground; Merseyrail; Northern; ScotRail; South Western Railway; Stansted Express; Avanti West Coast; Caledonian Sleeper; Eurostar; West Midlands Railway; TfL Rail
Description

Extra train services have now been introduced, where possible, to meet increased demand and help with social distancing. Details of the uplifted timetable are available via the Train Operating Company links towards the bottom of this page.

Despite these changes, social distancing means there will still only be space for as few as 1 in 10 of the usual number of passengers. You still need to continue to follow the latest advice from government and public health officials.

If you need to travel by National Rail, you must wear a face covering (unless you are exempt). Please also follow the recommended guidance before you set off:

  • Plan ahead and consider travelling at quieter times
  • Carry hand sanitiser and wash your hands before and after travelling
  • Follow social distancing guidance at stations, on platforms and on trains
  • Do not travel if you or anyone in your household are showing symptoms of Covid-19

 

For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

Answers to the common questions that you are asking about train services can be found on our dedicated Coronavirus page.

You can click on the links below to find out more information from each Train Operating Company:

 

Waiting Rooms and Ticket Offices:
Some waiting rooms at stations remain closed for public safety. Some Ticket Offices also remain closed or have reduced opening times. Times on the station information pages may not match up to the current opening times.

Check before you travel
You are advised to check the Journey Planner as close to your time of travel as possible as timetables may be subject to late notice change.

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Revised timetable for Caledonian Sleeper
Incident created20/03/2020 20:00
Last updated01/08/2020 10:23
Route affected
Train operator affected Caledonian Sleeper
Description

Caledonian Sleeper are operating a reduced timetable, in line with government restrictions and guidelines, The amended timetable can be found here.

Please continue to follow the latest advice from government and public health officials - please do not travel unless your journey is necessary. If you do book to travel, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

The following services are currently operating:

  • Inverness to London Euston
  • Fort William to Edinburgh
  • Edinburgh to London Euston
  • London Euston to Inverness
  • London Euston to Edinburgh
  • Edinburgh to Fort William

 

The following services are currently suspended (in both directions) until at least Monday 31 August:

  • Aberdeen - London Euston
  • Glasgow Central - London Euston (customers can rebook onto the services operating to / from Glasgow Queen Street or Edinburgh)

Refund information for cancelled services:

All guests who booked directly with Caledonian Sleeper will be contacted and receive an automatic refund to the card that was used to make the reservation.

Any customers who have made their reservation with a 3rd party should contact Caledonian Sleeper through their website.

Compensation repayments should processed within 10 working days of customer services receiving your claim, if it is appropriate.

Claims must be received within 28 days of the date of travel.

Additional information:  

More information from Caledonian Sleeper can be found here.

More information, including a Q&A and refund details can be found on the Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Check before you travel:

You can check your journey up to and including Monday 31 August using the National Rail Enquiries Journey Planner.

If you are travelling from Tuesday 1 September onwards, please check back nearer the time.

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Northern - Revised timetable
Incident created19/03/2020 16:19
Last updated01/08/2020 10:23
Route affected
Train operator affected Northern
Description

Northern are operating a reduced timetable, in line with current passenger demand and government guidelines. The revised timetable can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

 

Where can I find more information?

You can find answers to FAQs, including about face coverings, travelling safely and refunds here.

Northern also have a dedicated Coronavirus updates page - you can find the latest information and advice here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Sunday 13 September using the National Rail Enquiries real-time Journey Planner. This is subject to engineering work taking place.

If you are travelling from Monday 14 September onwards, please check back nearer the time.

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Grand Central - Revised timetable and social distancing advice
Incident created20/03/2020 09:23
Last updated01/08/2020 10:20
Route affected
Train operator affected Grand Central
Description

Grand Central's service has resumed, and as part of their phased return the following level of service is currently in place:

  • A minimum of two return trains each day will run between Bradford Interchange and London Kings Cross
  • Three daily return services will run between Sunderland and London Kings Cross

 

More trains will be added throughout August and September as demand increases.

More details, including planned timetables, can be found here.

Social distancing and safe travel advice:

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

Please be aware that reservations are required on all Grand Central services. More details on how you can reserve your seat are available here.

Catering has been removed from all trains so please bring your own refreshments.

Where can I find more information?

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Check before you travel:

You can check your journey up to and including Sunday 13 September using the National Rail Enquiries Journey Planner.

If you are travelling from Monday 14 September onwards, please check back nearer the time.

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c2c - Safe Travel Advice
Incident created20/03/2020 09:13
Last updated01/08/2020 10:18
Route affected
Train operator affected c2c
Description

c2c are operating a standard timetable, subject to alterations for engineering work particularly on evenings and weekends.

Although the service has increased to the maximum level possible, capacity on board will remain extremely limited as social distancing measures are in place.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt..

What advice and information is available on crowding and social distancing?

Avoid peak time travel. Currently services between 05:00 and 07:00 and between 16:00 and 15:00 are the busiest. You are advised to travel outside of these times.

Avoid the busiest services. A list of c2c's busiest trains can be found here. You are advised to replan your journey to avoid these trains.

Where can I find more information?

More information about what c2c are doing to keep you safe is available here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

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Gatwick Express services suspended until further notice
Incident created19/03/2020 12:33
Last updated01/08/2020 09:59
Route affected
Train operator affected Gatwick Express
Description

Gatwick Express services are temporarily suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

For more information, please visit this page.

Further information:

Gatwick Express have made these change in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

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Heathrow Express - Timetable information and social distancing advice
Incident created20/03/2020 19:18
Last updated01/08/2020 09:56
Route affected
Train operator affected Heathrow Express
Description

Heathrow Express are operating a reduced timetable, in line with current passenger demand and government guidelines.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

How is this affecting the train service?

Heathrow Express are running a reduced, half hourly service Heathrow Express services will depart every 30 minutes at the below times:

  • London Paddington to Heathrow Terminal 5: 25 and 55 minutes past the hour
  • Heathrow Terminal 5 to London Paddington: 12 and 42 minutes past the hour
  • Heathrow Terminals 2 & 3 to London Paddington: 17 and 47 minutes past the hour

    

What advice and information is available on crowding and social distancing?

You are encouraged to book in advance and online if possible or travel contactless or Oyster card. Please note that ticket machines are not currently accepting cash payments.

London Paddington station has a one way system in operation at busy times. This will be in place at the country end of London Paddington station. Due to the sail bridge section being so narrow, passengers entering from H&C or Canalside will use the taxi facility route.

Where can I find more information?

The latest safe travel advice from Heathrow Express can be found here.

More information, including a Q&A and refund details can be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Friday 14 August using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 15 August onwards, please check back closer to the time.

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Merseyrail - Revised timetable
Incident created19/03/2020 16:17
Last updated01/08/2020 09:52
Route affected
Train operator affected Merseyrail
Description

Merseyrail are operating a reduced timetable, in line with current passenger demand and government guidelines. The latest timetables can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

Merseyrail encourage customers to use contactless payment where possible. If you do need to use cash, please use the ticket machines available.

Where can I find more information?

Travel advice from Merseyrail and answers to FAQs can be found here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can check your journey up to and including Saturday 5 September by using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 6 September onwards, please check back nearer to the time.

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South Western Railway - Timetable information and social distancing advice
Incident created19/03/2020 16:26
Last updated01/08/2020 09:52
Route affected
Train operator affected South Western Railway
Description

South Western Railway are operating a reduced timetable, in line with current passenger demand and government guidelines. You can find the latest timetables here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What can I do to travel safely?

Planning your journey is especially important during the coronavirus pandemic. In order to maintain social distancing on trains and at stations, we are asking our customers to travel at quieter times where possible. You can use this guide to find out which stations and services tend to be the busiest so you can plan your journey accordingly.

You are encouraged to buy your ticket online in advance and if you do need to buy a ticket at a station, please use contactless payments - all ticket offices and most ticket machines are not currently accepting cash.

Please allow more time for your journey as queuing systems may be in place and please follow advice from on board and station staff. Floor markings and stickers around stations and on board trains will help you to travel socially distant.

Where can I find more information and advice?

More information from South Western Railway about what is being done to make sure you can travel safely can be found here.

More information including a Q&A and refund details can be found on NRE's dedicated Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

 

Check before you travel:
If you are travelling with South Western Railway, you can check your journey up to and including Sunday 6 September by using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Monday 7 September onwards, please check back nearer the time.

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TransPennine Express - Revised timetable and social distancing advice
Incident created19/03/2020 16:22
Last updated01/08/2020 09:51
Route affected
Train operator affected TransPennine Express
Description

TransPennine Express are operating a reduced timetable, in line with current passenger demand and government guidelines. The revised timetable, which is approximately 85% of the normal service, can be found here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

To comply with social distancing rules, TransPennine Express have green and red labels on their trains to indicate where you can and cannot sit. Although seat reservations are currently unavailable (even with Advance tickets), you can achieve social distancing by finding a seat with a green label on it.

You are advised to book your ticket online in advance but if you do use a ticket office or ticket machine, please use contactless payment where possible. Cash will be accepted if you have no alternative.

Quieter times on TransPennine Express trains are between 10:00 and 15:00 and after 18:00 - you are advised to travel during these times if you can.

Where can I find more information?

The latest safe travel advice from TransPennine Express can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:

You can check your journey on TransPennine Express services up to and including Sunday 6 September using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Monday 7 September onwards, please check back nearer the time.

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Chiltern Railways - Timetable information and social distancing advice
Incident created20/03/2020 18:25
Last updated01/08/2020 09:46
Route affected
Train operator affected Chiltern Railways
Description

Chiltern Railways are operating a reduced timetable, in line with current passenger demand and government guidelines

This timetable represents approximately 90% of a normal Chiltern Railways service and you can download the timetable here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

Social distancing measures mean capacity on board Chiltern Railways services has been significantly reduced. Please try to travel off-peak, between 10:00 and 16:00 and after 19:00.

You are also encouraged to book online in advance or use contactless payment in stations, to reduce the amount of social contact.

Where can I find more information?

More advice from Chiltern Railways, including refund information can be found here.

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Check before you travel:
Monday to Fridays: You can check your journey up to and including Friday 4 September using the National Rail Enquiries real-time Journey Planner. If you are travelling midweek from Monday 7 September onwards, please check back nearer the time.

Weekends: You can check your journey on Saturdays and Sundays up to and including Sunday 9 August using the National Rail Enquiries real-time Journey Planner. If you are travelling at weekends from Saturday 15 August onwards, please check back nearer the time.

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Greater Anglia and Stansted Express - Timetable information and social distancing advice
Incident created20/03/2020 10:46
Last updated01/08/2020 09:44
Route affected
Train operator affected Greater Anglia; Stansted Express
Description

Greater Anglia and Stansted Express are operating a reduced timetable, in line with current passenger demand and government guidelines.

The revised timetables for both Greater Anglia and Stansted Express can be downloaded here.

Please continue to follow the latest advice from government and public health officials. If you do travel by National Rail, please consider travelling at quieter times, carry hand sanitiser and follow social distancing guidelines. You must also wear a face covering, unless you are exempt.

What advice and information is available on crowding and social distancing?

Social distancing measures will effectively cut the number of customers able to travel on Greater Anglia / Stansted Express trains by up to 90 per cent. To help manage this, please consider travelling at less busy times. Greater Anglia have produced a guide to help you find less busy trains to travel on. You can find the most up to date information by clicking here.

Customers should book online where possible, but if you do need to purchase your ticket at a station please use contactless payment if you are able to.

Please be considerate of other travellers and follow the social distancing advice given to you by staff.  

 

Where can I find more information? 

You can find the latest travel advice by clicking on the links below:

 

More information, including a Q&A and refund details can also be found on the NRE Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

Check before you travel:
You can plan your journey up to and including Friday 14 August using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 15 August onwards, please check back nearer to the time of travel.

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National Rail Enquiries

Current Engineering Work

Last update: 05/08/2020 11:58

Buses replace late night / early morning trains between Barnham and Bognor Regis / Chichester from Tuesday 5 to Friday 7 August
Start date04/08/2020
End date08/08/2020
Route affected
Train operator affected Southern
Description

Engineering work is taking place overnight between Arundel and Chichester / Bognor Regis, closing some lines.

Some trains between London Victoria and Chichester will terminate at Barnham or Bognor Regis. 

Some trains between Barnham and Bognor Regis will not run.

Buses will operate in place of trains.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

Buses replace late night / early morning trains between Oxted and East Grinstead / Uckfield from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected Southern
Description

Engineering work is taking place overnight between Oxted and East Grinstead / Uckfield, closing all lines.

Buses will replace trains between Oxted and East Grinstead / Uckfield.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Buses replace trains between Blaenau Ffestiniog and Llandudno Junction until Monday 7 September
Start date12/02/2020
End date07/09/2020
Route affectedView Map
Train operator affected Transport for Wales
Description

Storm Ciara, which bought 90mph winds, extreme rainfall and flooding across Wales on Sunday 9 February, caused extensive damage on the Conwy Valley Line, north of Llanrwst.

How is this affecting the train service?

A reduced rail replacement bus service will operate between Llandudno Junction and Blaenau Ffestiniog until further notice. A bus timetable can be found here.

Whilst the line is closed engineers will install a 2000m armoured bund to protect against further damage at sites previously affected by flooding. As a result of this, the line will reopen later than originally expected. The line is now not expected to reopen until Monday 7 September. This date is subject to change as work continues.

Additional information:

Network Rail engineers inspecting the line have identified several sites where the ballast supporting the track has been washed away by floodwater. The storm has also damaged fencing and level crossings at several locations. Several weeks of repair work are underway.

Check before you travel:

You can check your midweek journey up to and including Friday 14 August using the National Rail Enquiries real-time Journey Planner. If you are travelling from Monday 17 August onwards, please check back nearer the time

You can check your weekend journey up to and including Sunday 9 August using the National Rail Enquiries real-time Journey Planner. If you are travelling from Saturday 15 August onwards, please check back nearer the time.

 

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here

Buses replace trains between Upminster and Grays / Pitsea from 22:40 each night from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected c2c
Description

Engineering work is taking place from 22:40 each night between Upminster and Pitsea / Grays, closing all lines.

Trains between Upminster and Pitsea via Laindon will be diverted via an alternative route and will call additionally at Grays, Tilbury Town, East Tilbury and Stanford-le-Hope.

Trains between Upminster and Barking will be diverted via an alternative route and will call additionally at Dagenham Dock, Rainham and Purfleet.

Buses will run between Upminster and Pitsea via Laindon, and also between Upminster and Grays.

An amended timetable will be in place from approximately 20:40.

Ticket acceptance

Customers may use their ticket on London Underground District Line between Barking and Upminster.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

You can plan your journey on London Underground by using the Transport for London Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Amended evening services between London Euston and Wolverhampton from Monday 3 to Friday 7 August
Start date03/08/2020
End date08/08/2020
Route affected
Train operator affected Avanti West Coast
Description

Engineering work is taking place at various places on the Avanti West Coast network, closing some lines overnight from Monday evening until Friday morning.

Monday to Thursday:

The 22:30 and 23:30 London Euston to Wolverhampton services will be diverted via Northampton (not calling) and will terminate at Birmingham New Street.

Tuesday to Friday:

The 05:00 Wolverhampton to London Euston service will start from Birmingham New Street.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Amended evening Avanti West Coast services in the Crewe area from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected Avanti West Coast
Description

Engineering work is taking place at various locations in the Crewe / Stafford area, closing some lines overnight from Monday evening until Friday morning.

As a result, trains after 21:20 from Monday to Thursday will be diverted and retimed, running a few minutes later than usual.

Additionally, the 23:00 London Euston to Manchester Piccadilly service will call additionally at Crewe, and will not call at Stoke-on-Trent or Macclesfield. Replacement buses will run between Crewe and Stoke-on-Trent / Macclesfield.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

 

Buses replace overnight trains between Alexandra Palace and Stevenage via Welwyn Garden City from Monday 3 to Thursday 6 August
Start date03/08/2020
End date08/08/2020
Route affected
Train operator affected Great Northern; Thameslink
Description

Overnight engineering work is taking place between Alexandra Palace and Welwyn Garden City closing some lines.

Each night from 23:59 to 04:40, finishing 04:40 Friday morning, trains that run via Welwyn Garden City will be diverted to run via Hertford North.

Replacement buses will run between Alexandra Palace and Stevenage via Welwyn Garden City.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page.

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Amended evening services between Gidea Park and Shenfield from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected Greater Anglia; TfL Rail
Description

Engineering work is taking place between Gidea Park and Shenfield, closing some lines overnight.

Greater Anglia:

Trains to and from London Liverpool Street via Shenfield will need to travel at a reduced speed past the engineering work, which means journey times will be extended by up to 15 minutes.

Additionally, the 21:35 London Liverpool Street to Southend Victoria, and the 21:20 Southend Victoria to London Liverpool Street services will not run.

TfL Rail:

After 21:00, some trains towards Shenfield will be amended to terminate at Gidea Park. Trains from Shenfield will be retimed by up to 4 minutes.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Amended late night / early morning London Overground services from Monday 3 to Friday 7 August
Start date03/08/2020
End date08/08/2020
Route affected
Train operator affected London Overground
Description

Engineering work is taking place at Barking overnight from Monday evening until Friday morning, closing some lines.

Monday to Thursday:

The 22:36 Barking to Gospel Oak service will not run.

The 23:25 Gospel Oak to Barking service will not run.

Tuesday to Friday:

The 05:54 Barking to Gospel Oak service will start from South Tottenham at 06:15.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Amended late night / early morning Southeastern services from Monday 3 to Friday 7 August
Start date03/08/2020
End date08/08/2020
Route affected
Train operator affected Southeastern
Description

Engineering work is taking place at various places on the Southeastern network, closing some lines overnight from Monday evening until Friday morning.

Monday to Thursday:

From 23:50 until the end of service each night, no trains will run between Grove Park and Bromley North.

Customers can use London Bus routes 126 / 261 and 314 between Grove Park and Bromley North.

Tuesday:

From 22:10 until the end of service, buses will replace trains between Lewisham and Dartford via Sidcup. Trains will be diverted to run via Bexleyheath instead.

Emergency engineering work on the Sidcup Line - Tuesday 4 August:

Early on Saturday morning when undertaking track inspections on the Sidcup line, when it was closed for resignalling works, maintenance teams from Network Rail identified a track defect at Lee.

The fault was found during checks at the end of the blockade. There wasn't enough time to repair the defect before services resuming on Monday morning. Plans are in place to repair the defect tonight.

From 22:10 until the end of service, buses will replace trains between Lewisham and Dartford via Sidcup and trains will run via Bexleyheath instead.

If you are using the Sidcup line later this evening please check your journey. The Journey planner contains details of the altered train services and replacement buses.

Tuesday to Friday:

The 00:28 London Victoria to Orpington service will be diverted, running fast to Shortlands, and will then run as usual. A replacement bus will run from London Victoria to Orpington via Herne Hill (except Brixton).

From 01:15 until the end of service, buses will replace trains between Slade Green and Dartford.

Check before you travel:

These changes are not currently shown in the National Rail Enquiries Journey Planner, please check back nearer to the time of travel.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Buses replace evening / morning trains to / from Burnham or Taplow from Monday 3 to Friday 7 August
Start date03/08/2020
End date08/08/2020
Route affected
Train operator affected Great Western Railway
Description

Engineering work is taking place between Slough and Reading, closing some lines overnight from Monday evening until Friday morning.

Please note, this engineering work is subject to alteration and may not take place.

The following trains will not call at Burnham or Taplow:

Monday to Thursday:

  • The 22:51 Newbury to London Paddington service.
  • The 23:52 London Paddington to Reading service.

Tuesday to Friday:

  • The 00:18 Reading to London Paddington service.
  • The 00:34 London Paddington to Reading service.

Replacement buses will run between Slough and Burnham / Taplow, connecting with train services.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Amended late night / early morning trains between Didcot Parkway and Oxford from Monday 3 to Friday 7 August
Start date03/08/2020
End date08/08/2020
Route affected
Train operator affected Great Western Railway
Description

Engineering work is taking place between Didcot Parkway and Oxford, closing one of the two lines overnight from Monday evening until Friday morning.

Please note, this engineering work is subject to alteration and may not take place.

Monday to Thursday:

The 23:15 London Paddington to Oxford service will terminate at Reading. No replacement bus service will run.

The 23:45 Didcot Parkway to Oxford service will not run. No replacement bus service will run.

Tuesday to Friday:

The 00:11 Didcot Parkway to Oxford service will not run. No replacement bus service will run.

The 00:45 Oxford to Reading service will not run. No replacement bus service will run.

The 00:57 Didcot Parkway to Oxford service will not run. No replacement bus service will run.

The 03:54 Oxford to Reading service will not run. No replacement bus service will run.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Buses replace late night / early morning trains to / from Pangbourne from Monday 3 to Wednesday 5 August
Start date03/08/2020
End date06/08/2020
Route affected
Train operator affected Great Western Railway
Description

Engineering work is taking place between Tilehurst and Didcot Parkway, closing some lines overnight from Monday evening until Friday morning.

Please note, this engineering work is subject to alteration and may not take place.

The following trains will not call at Pangbourne:

Monday to Wednesday:

  • The 22:41 London Paddington to Didcot Parkway service.
  • The 23:22 Didcot Parkway to Reading service.

Replacement buses will run between Tilehurst and Pangbourne, connecting customers with train services.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Amended 05:50 Cleethorpes to Newark North Gate service from Tuesday 4 to Friday 7 August
Start date04/08/2020
End date08/08/2020
Route affected
Train operator affected East Midlands Railway
Description

Engineering work is taking place between Cleethorpes and Market Rasen, closing some lines overnight from Monday evening until Friday morning.

The 05:50 Cleethorpes to Newark North Gate service will start from Market Rasen. A replacement bus will run from Cleethorpes to Market Rasen.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Amended evening East Midlands Railway services from London St Pancras International from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected East Midlands Railway
Description

Engineering work is taking place at various locations between London St Pancras International and Nottingham, closing some lines overnight from Monday evening until Friday morning.

As a result:

  • The 21:50 London St Pancras to Derby service will arrive a few minutes later than usual at Derby.
  • The 22:00 London St Pancras to Nottingham service will terminate at East Midlands Parkway. A replacement bus will run from East Midlands Parkway to Nottingham via Beeston.
  • The 22:20 London St Pancras to Sheffield will be retimed, arriving at Sheffield at 01:02.
  • The 23:08 London St Pancras to Derby will be diverted, not calling at Beeston or Nottingham. A replacement bus will run from East Midlands Parkway to Nottingham, running via Beeston.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Amended evening services between Twyford and Henley-on-Thames from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected Great Western Railway
Description

Engineering work is taking place Maidenhead and Reading, closing some lines overnight from Monday evening until Friday morning.

Please note, this engineering work is subject to alteration and may not take place.

As a result, the 21:16 Henley-on-Thames to Twyford service will depart 3 minutes later than usual.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Amended 23:19 Birmingham New Street to Hednesford service from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected West Midlands Railway
Description

Engineering work is taking place between Walsall and Hednesford, closing lines overnight from Monday evening until Friday morning.

The 23:19 Birmingham New Street to Hednesford service will terminate at Walsall. A replacement bus will run from Walsall to Hednesford.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correctly, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

Amended 23:09 Birmingham New Street to Nottingham service from Monday 3 to Thursday 6 August
Start date03/08/2020
End date07/08/2020
Route affected
Train operator affected CrossCountry
Description

Engineering work is taking place between Derby and Nottingham, closing all lines overnight.

As a result, the 23:09 Birmingham New Street to Nottingham service will terminate at Derby. A replacement bus will run from Derby to Nottingham.

Check before you travel:

You can plan your journey using the National Rail Enquiries Journey Planner

Although journey planners are showing correct, your journey may be subject to alteration at short notice due to the Coronavirus outbreak. Please check before your journey.

Replacement Bus Travel Advice:

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this page

You can find the location of your bus replacement by typing in your station here 

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