London Fenchurch Street Station (FST)

Fenchurch Street Station was the first railway station to be constructed within the City of London. The current building was constructed on the site of the original station and opened in 1854. It’s one of the smallest railway stations in London and has only four platforms, but it remains busy to this day. Fenchurch Street Station is exclusively used by C2C Rail for services from Central London to East London and Essex.

The station is close to the famous London landmarks of Tower Bridge, the Tower of London and the Bank of England. Other areas of London are easily accessible from Fenchurch Street Station by tube or bus.

London Fenchurch Street Train Station

Address:

London Fenchurch Street Station
London Fenchurch Street station
Fenchurch Place
London

Ticket Office Opening times

Location Description

Taxi:	The Taxi rank is immediately outside the main entrance on Fenchurch Street.
Cycle Parking
Sheltered cycle storage:	no
Cycle storage spaces:	0. Cycle storage is available within a short distance of the station on Mark Lane and Crutched Friars
CCTV Coverage:	Yes
Accessible taxis:	Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
Impaired mobility set down / pick up points available:	Yes. Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
Airport:	London City Airport - Docklands Light Railway from Tower Gateway
Cycle hire:	Yes. Santander Cycles - Crosswall - 33 spaces  Santander Cycles - Tower Gardens - 22 spaces

Ticket buying and collection

Ticket Office:	Yes.
Opening hours:	Monday To Friday: 05:45 - 21:40 Saturday: 05:45 - 21:40 Sunday: 07:15 - 21:40
Accessible Booking Office Counter:	Yes. Every ticket office counter has been lowered at this station
Induction Loop:	Yes.
Ticket machines:	Yes.
Accessible Ticket Machines:	Yes.
Collection of pre-purchased tickets:	Yes.

Staffing and general services

Customer Help Points:	Yes.
Ticket gates:	Yes. There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
CCTV Coverage:	Yes

Facilities

ATM Machine:	Yes.
First class Lounge:
Internet kiosk available:
Pay phones:	Yes.
Accessible Public Telephones:	Located on main concourse
Public Wi-Fi:	Yes. Free c2c Wi-Fi
Refreshment facilities:	Yes.
Shops:	Yes.
Toilets:	Yes. The toilets are located by the lifts at the left hand side of the Main Entrance to the station. The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station. These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
Baby changing facilities:	Yes.
National Key Toilets:	Yes. There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.
Showers:
Trolleys:
Waiting Rooms:	Yes. Upper Main Concourse near Cards Galore. More seating also near Upper Crust

Accessibility and mobility access

Ramp for train access:	Yes.
Step free access coverage:	Yes. The main entrance is the only entrance that has step free access. There are lifts to take you from the entrance to the station concourse and platform levels. Please note there is not step free access from the Coopers Road entrance to the station.
Ticket Gate:	Yes. There are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.
Impaired Mobility Set Down:	Yes. Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.
National Key Toilets:	Yes. There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance by using the station help point next to the disabled toilet.
Accessible Public Telephones:	Located on main concourse
Accessible Taxis:	Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
Accessible Booking Office Counter:	Yes. Every ticket office counter has been lowered at this station
Accessible Ticket Machines:	Yes.
Induction Loop:	Yes.
Customer Help Points:	Yes.