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London Paddington Station (PAD)

London Paddington Station is one of the main stations used by train services linking the capital with the South and South West of England, and Wales. It’s also home to the Heathrow Connect and Heathrow Express services, which provide passengers with a quick and comfortable way of getting from London to Heathrow Airport.

Situated in the City of Westminster, London Paddington Railway Station is close to many of the city’s tourist attractions, including the West End, Hyde Park and London Zoo. These are easy to reach thanks to the two London Underground Stations at Paddington.

London Paddington Train Station

Address:

London Paddington Station
Praed Street
London
Greater London

Ticket Office Opening times

Location Description

Car Park: Station Car Park
Operator: APCOA Parking (UK) Limited
Phone number 0845 165 2030
Opening hours: Monday To Friday: Open 24hrs on the specified days (defined as 00:00 until 23:59)
Saturday: Open 24hrs on the specified days (defined as 00:00 until 23:59)
Sunday: Open 24hrs on the specified days (defined as 00:00 until 23:59)
Number of spaces: 152
Free of charge: No
Taxi: The taxi deck is now situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level for a new covered marshalled taxi rank. A queuing system is in operation.  There is also a separate collection point for pre-booked taxis
Cycle Parking
Cycle storage type: Stands
Sheltered cycle storage: yes
Cycle storage location: On platform 8/9. New Cycle Racks installed January 2013
Cycle storage spaces: 352. New Cycle Racks installed January 2013
CCTV Coverage: Yes
Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Impaired mobility set down / pick up points available: Yes. There is a manned drop off point at the Taxi Deck above platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked 24 hours in advance.  on 0800 197 1329. Monday - Friday 08:00 -20:00 and Saturday & Sunday 09:00 and 17:00. 
Airport: Heathrow Express service from Plat 6/7, Heathrow Connect service from Plat 12.
Cycle hire: Yes. There are Barclays hire cycles available near this station. See https://www.tfl.gov.uk/barclayscyclehire for further details.  

Ticket buying and collection

Ticket Office: Yes.
Opening hours: Monday To Sunday: Open 24hrs on the specified days (defined as 00:00 until 23:59)
Induction Loop: Yes.
Ticket machines: Yes.
Accessible Ticket Machines: Yes.
Collection of pre-purchased tickets: Yes.

Staffing and general services

Customer Help Points: Yes.
Left luggage: Yes.
Ticket gates: Yes. Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access
CCTV Coverage: Yes

Facilities

ATM Machine: Yes.
First class Lounge: Located Platform 1 Tickets Accepted All First Class   Facilities The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.   The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet. There is a large screen TVs showing Sky News and also a departures board showing train times. The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.   There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information. Refreshments Bar offering complimentary refreshments Wi-Fi  Available Showers Available Concessions for Standard Class sleeper customers Yes  
Pay phones: Yes.
Accessible Public Telephones: Main Concourse
Public Wi-Fi: Yes. <p>Find WiFi Hotspots around London Paddington station</p>
Refreshment facilities: Yes.
Shops: Yes.
Toilets: Yes. Accessible toilets are located on Platforms 1 & 12 and baby changing facility's can be found on Platform 12
Baby changing facilities: Yes.
National Key Toilets: Yes. Accessible toilets are located on Platforms 1 & 12
Showers: Yes.
Trolleys: Yes.
Waiting Rooms: Near entrance to Platform 1

Accessibility and mobility access

Ramp for train access: Yes.
Step free access coverage: Yes. Disabled passengers can access all areas of the station via lifts and escalators. There is level access to all platforms including access to the London Underground via lifts and escalators. All exits in the station are able to be accessed by disabled passengers.
Ticket Gate: Yes. Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access
Impaired Mobility Set Down: Yes. There is a manned drop off point at the Taxi Deck above platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked 24 hours in advance.  on 0800 197 1329. Monday - Friday 08:00 -20:00 and Saturday & Sunday 09:00 and 17:00. 
National Key Toilets: Yes. Accessible toilets are located on Platforms 1 & 12
Accessible Public Telephones: Main Concourse
Accessible Taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Accessible Ticket Machines: Yes.
Induction Loop: Yes.
Customer Help Points: Yes.
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