Operated by FirstGroup Plc, First Great Western has come to be associated with scenic journeys through the beautiful English countryside and trips to seaside resorts in the Cotswolds, Devon and Cornwall.
If you need to get in touch with First Great Western, you can call their customer relations team on: 0345 7000 125
Great Western Railway Ltd
Milford House
1 Milford Street
Swindon
SN1 1HL
Switchboard: 01793 499400
Customer Relations: 0345 7000 125
Website: www.gwr.com/
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First Great Western’s Principal Services
First Great Western offers group discounts for 10 or more adults travelling together, with a 26% discount. Group travel must be booked at least seven days before the date of travel.
High speed train services have capacity for up to six bikes, with all other services having a limit of two. Cycle reservations are essential for some on peak services to and from London Paddington, and bikes cannot be carried on some First Great Western Turbo train services.
First Great Western operates much more than just regional services though, with intercity trains and commuter services from London Paddington passing through major regional hubs, including Cardiff, Bristol, Swansea and Plymouth. Passengers can also enjoy top quality entertainment from the comfort of their seats when travelling in First Great Western entertainment carriages, now in more than 50 high speed trains.
Save up to 83% on advanced bookings
Loyalty points 6 £6.70
Save up to 86% on advanced bookings
Loyalty points 15 £16.00
Save up to 83% on advanced bookings
Loyalty points 6 £6.70
Save up to 86% on advanced bookings
Loyalty points 15 £16.00