Merseyrail

Contact Merseyrail

The customer relations team at Merseyrail can be reached by calling directly on: 0151 702 2951

Some other useful Merseyrail numbers include:

• Lost property - 0151 702 2951
• Journey assistance - 0151 702 2071 or freephone 0800 0277 347
• Group travel - 0151 702 2071

Merseyrail - services

Groups of 10 or more travelling on Merseyrail trains can enjoy a discount of 26% for adults and 63% for children. To take advantage of the operator's group booking offer, passengers need to contact Merseyrail at least seven days before the date of travel.

All Merseyrail trains welcome passengers with bikes, who can find dedicated cycle storage areas at each end of the train. Cyclists are encouraged not to bring cycles onto trains during peak travel times however, as this can cause congestion.