Taking care of travel needs across the Liverpool and Merseyside region, Merseyrail operates electrical train services on both sides of the Mersey River, along the former Northern and Wirral lines.
Merseyrail provides services between Liverpool and Southport, Ormskirk, Kirby, Hunts Cross, New Brighton, West Kirby, Chester and Ellesmere Port.
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The customer relations team at Merseyrail can be reached by calling directly on: 0151 555 1111
Some other useful Merseyrail numbers include:
Groups of 10 or more travelling on Merseyrail trains can enjoy a discount of 26% for adults and 63% for children. To take advantage of the operator's group booking offer, passengers need to contact Merseyrail at least seven days before the date of travel.
All Merseyrail trains welcome passengers with bikes, who can find dedicated cycle storage areas at each end of the train. Cyclists are encouraged not to bring cycles onto trains during peak travel times however, as this can cause congestion.
Save up to 83% on advanced bookings
Loyalty points 6 £6.70
Save up to 86% on advanced bookings
Loyalty points 15 £16.00
Save up to 83% on advanced bookings
Loyalty points 6 £6.70
Save up to 86% on advanced bookings
Loyalty points 15 £16.00