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  • Frequently Asked Questions

Frequently Asked Questions

Please browse our Frequently Asked Questions to help get you the information you need for a smooth journey.

Refunds

We've put together a simple guide to help you get to grips with train ticket refunds, simply answer the questions to see if you can claim for a refund on your train fare.

Fees Update

At redspottedhanky.com we pride ourselves on being totally honest and transparent with our customers. That’s why we wanted to let you know about a couple of changes we’ve had to make to our booking fees.

Stations

Please check here for some of our frequently asked questions about rail stations.

Ticketing at the station

Please check here for some of our frequently asked questions about train ticketing including seating, ticket types, fast tickets and refunding.

Theatre Tickets FAQs

Please check here for some of our frequently asked questions on our Theatre Tickets

About redspottedhanky.com

Please check here for some of our frequently asked questions about redspottedhanky.com.

On board

Please check here for some of our frequently asked questions about on-board services.

Assisted travel and minors

Please check here for some of our frequently asked questions about assisted travel and unaccompanied minors.

Railcards

What Railcards are available and how do I purchase one?

Engineering works

Please check here for some of our frequently asked questions about engineering work and possible disruptions.

Travelling in London

Please check here for some of our frequently asked questions about travelling in London.

Travelling with cycles

Please check here for some of our frequently asked questions about travelling with cycles

Luggage and lost property

Please check here for some of our frequently asked questions about luggage and lost property.

Hotels

Please check here for some of our frequently asked questions about hotels.

  • Trains

Journey

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Top train ticket offers

Birmingham New Street to Manchester

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Birmingham New Street to Edinburgh

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