Frequently Asked Questions

We've put together a simple guide to help you get to grips with train ticket refunds, simply answer the questions to see if you can claim for a refund on your train fare.

Please check here for some of our frequently asked questions about rail stations.

Please check here for some of our frequently asked questions about train ticketing including seating, ticket types, fast tickets and refunding.

Please check here for some of our frequently asked questions on our Theatre Tickets

Please check here for some of our frequently asked questions about redspottedhanky.com.

Please check here for some of our frequently asked questions about on-board services.

Please check here for some of our frequently asked questions about assisted travel and unaccompanied minors.

What Railcards are available and how do I purchase one?

Please check here for some of our frequently asked questions about engineering work and possible disruptions.

Please check here for some of our frequently asked questions about travelling in London.

Please check here for some of our frequently asked questions about travelling with cycles

Please check here for some of our frequently asked questions about luggage and lost property.

Please check here for some of our frequently asked questions about hotels.