Terms & Conditions

Your agreement for the use of the services provided through redspottedhanky.com is with Atos Worldline UK Limited trading as ‘redspottedhanky.com’ (“Atos Worldline UK Limited” or “us”). Our registered company number is 01245534 and our registered office is at 4 Triton Square, Regent’s Place, London NW1 3HG.

As with our Price Promise, the 80% savings is compared to standard walk-up fares when purchased on the day. We have performed a number of searches across a wide variety of routes and dates looking at the difference in price between the Standard walk-up fare (Anytime) and the best deal you could get by purchasing your train ticket in advance through our site.

Our Loyalty Scheme is all about helping you get more out of your travels. When you register on redspottedhanky.com, you will be automatically registered on the scheme and a loyalty scheme account will be opened for you.

T's & C's for those participating in the Pockit scheme.

At redspottedhanky.com we're always striving to give you the best value for your money when it comes to buying train tickets. When you search for your tickets on our site we'll check all the availability within the information you gave us and display to you all the available fares. As you can imagine there are some restrictions around our Price Promise and we need to ensure we are protected against the odd person who may try to exploit our price promise.

Anytime Day fares are fully flexible walk-up tickets with no restrictions on when you can travel.

Advance tickets are single (one-way) tickets for selected journeys available in First Class and Standard Class, offering the best available price for each journey.

Off-Peak and Super Off-Peak fares are cheaper tickets for travelling on trains that are less busy. You may be required to travel at specific times of day, days of the week or on a specific route.

Off-Peak Day and Super Off-Peak Day fares are cheaper tickets for travelling on trains that are less busy. You may be required to travel at specific times of day, days of the week or on a specific route.

This information is to help you get the most from your Season Ticket. It does not affect your statutory rights, or replace, form part of, or modify in any way, the National Rail Conditions of Carriage relating to Season Tickets. A copy of the booklet 'National Rail Conditions of Carriage' is available from ticket offices.