Service Disruptions

Rail strikes announced for 1st and 3rd February. There will be a reduced timetable/ disruption on Wednesday and Friday. Please click here for more information on all upcoming strike dates.

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Contact us about Ticketing

Have you checked our FAQ's?

If you have a problem please first check our Top FAQs, if you can't find what you are looking for then get in touch.

Enquiry Form

In general if you have a problem with the ticket you bought from this site to do with delivery, payment, exchanges or refunds then please contact us using the methods below.

If you have a more general comment about your journey with a train operator or staff on your journey or delays then you should contact the Train Operator directly.

Call Us

08:00 - 18:00 Monday to Friday 09:00 - 16:00 Saturday & Sunday (Excludes Bank Holidays)

0800 377 7748

Email Us

You can drop us an email at redspottedhanky@worldline.com with your queries and we'll get back to you as soon as possible

Email Us