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Contact us about Ticketing

Have you checked our FAQ's?

If you have a problem please first check our Top FAQs, if you can't find what you are looking for then get in touch.

Call Us

09:00 - 17:30 Monday to Thursday 09:00 - 17:00 Friday (Excludes Bank Holidays)

0800 377 7748

Email Us

You can drop us an email with your queries and we'll get back to you as soon as possible

Email Us

Submit Enquiry

Use the form below to submit an enquiry

Enquiry Form

Enquiry Form

In general if you have a problem with the ticket you bought from this site to do with delivery, payment, exchanges or refunds then please contact us the form below.

If you have a more general comment about your journey with a train operator or staff on your journey or delays then you should contact the Train Operator directly.